(Tire & Lube Tech) General Service Technician

Monro Muffler Brake Inc.; Saginaw (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in automotive services is seeking a dedicated General Service Technician to join their team. This full-time position offers an exciting opportunity to perform essential vehicle maintenance and repairs, ensuring top-notch service for every customer. The ideal candidate will thrive in a fast-paced environment, delivering exceptional service while adhering to safety standards and company policies. With a commitment to professional growth, the company provides on-the-job training and opportunities for advancement. If you are passionate about cars and customer service, this role could be your next career destination!

Benefits

On-the-job training

Company-sponsored certifications

Career advancement opportunities

Qualifications

• High School Diploma or equivalent preferred, with automotive training or experience.
• Must have a valid driver's license and satisfactory Motor Vehicle Report.

Responsibilities

• Perform basic vehicle services and repairs according to company standards.
• Conduct tire services, oil changes, and basic maintenance tasks.
• Complete Monro's Courtesy Inspection process on every vehicle.

Skills

Basic Vehicle Repair

Effective Communication

Customer Service

Safety Standards Compliance

Education

High School Diploma

Automotive Training

Tools

Basic Set of Tools

Job description

(Tire & Lube Tech) General Service Technician

• Full-time
• Department: District 28

Company Info:

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.

Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections.

The General Service Technician role is full time or part-time and is an hourly position based on needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions while ensuring that guest expectations for time commitments and quality are consistently met.

Responsibilities:

1. Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation.
2. Tire Services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair.
3. Vehicle Services – perform lubrications, oil changes, basic maintenance (e.g.: bulb, wiper blade and filter replacements, etc.), battery testing and installations.
4. Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
5. Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.
6. Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
7. Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures.
8. Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while observing all local traffic and safety laws.
9. Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards.
10. Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
11. Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
12. Perform other duties as assigned and required.

Qualifications:

1. High School Diploma or equivalent is preferred.
2. Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.
3. Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR).
4. Required to own a basic set of tools or participate in Monro’s tool purchase program.

Compensation: The hourly range for this role is $15.00-$18.00 per hour based on experience and store volume. This role is eligible for additional compensation and incentives. Pay will be determined based on experience level.

Your next Destination!

At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.