General Service Technician

Big O Tires; Kansas City (MO); On-site; USD 31,000 - 39,000; Full time

Job summary

An established industry player is seeking General Service Technicians to join their team. This role involves performing essential service and installation tasks, ensuring customer satisfaction through fast and friendly service. You'll have the opportunity to work in a dynamic environment, where your skills in vehicle maintenance and customer communication will shine. With competitive wages and benefits, this position offers a chance for growth and development within a supportive company culture. If you're passionate about delivering excellent service and eager to learn, this could be the perfect fit for you.

Benefits

Paid Time Off

Holidays

Profit Sharing

401(k) with Match

Health Benefits

Dental Insurance

Vision Insurance

Qualifications

• Minimum age of 17 with parental consent.
• Ability to learn new concepts and use technical materials.

Responsibilities

• Perform oil changes, tire installations, and vehicle maintenance.
• Greet customers and provide fast, friendly service.
• Maintain store appearance and stock shelves.

Skills

Technical Learning

Customer Communication

Hazardous Materials Handling

Vehicle Operation

Teamwork

Independence

Education

High School Diploma or GED

Tools

Computer

Office Machinery

Job description

Big O Tires Store - Englewood Rd., Kansas City, Kansas City, Missouri, United States of America

Job Description

Posted: Monday, April 14, 2025 at 5:00 AM

Overview

Big O General Service Technicians perform service and installation activities associated with store products and services in an accurate and timely manner.

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Pay: $31,220 - $38,160 per year

Responsibilities

• Drain oil and change oil filter; lubricate vehicles; install, rotate and balance tires; properly torque wheels; check and fill various fluids; check and replace filters and lights
• Unload tires, merchandise, and supplies from trucks and deliveries
• Inspect disposed tires for adjustment and store or dispose of tires properly
• Clean facilities, tools, and equipment; stock shelves
• Greet and thank customers courteously; provide fast and friendly service
• Explain benefits of services and products to promote sales
• Perform sales duties per company policy; including pricing, promotions, suggestive selling, vendor check-in, and stocking
• Maintain store appearance to meet standards
• Safely operate customer vehicles with automatic and manual transmissions
• Complete required training timely
• Follow work schedule and clocking procedures accurately
• Inform supervisor of maintenance issues or concerns
• Assist in training new employees as needed
• Perform other duties as assigned, adhering to company policies

Job Requirements

• Minimum age of 17 with parental consent
• Ability to learn new concepts and use technical materials
• Operate a computer and office machinery
• Safely operate vehicles with automatic and manual transmissions
• Accurately communicate with customers
• Work with hazardous materials safely
• Work outdoors in various weather conditions
• Follow PPE regulations
• Good vision, hearing, speech, and olfactory senses
• Lift and move supplies up to 75 pounds
• Availability for holidays, weekends, and after-hours work
• Proficient in English communication skills
• Meet pre-employment requirements and legal work authorization

Note: Ability to obtain a Motor Vehicle Inspection within 6 months for Missouri stores.

Preferred Skills

• High school diploma or GED
• Valid driver’s license
• Ability to work independently and in teams
• Ability to work efficiently at a fast pace

About MFA Petroleum Company

MFA Petroleum, a subsidiary of MFA Oil Company, operates convenience stores and franchises in Missouri, Arkansas, and Kansas. It supplies fuels, lubricants, propane, and operates BluSphere Energy and APM.

Benefits

We offer competitive wages, paid time off, holidays, profit sharing, 401(k) with match, and health benefits including medical, dental, vision, and insurances.

Our Culture

• Put Customers First
• Respect Everyone
• Provide Excellent Service
• Deliver on Your Promises
• Give Your Best
• Never Settle
• Work Passionately
• Lead by Example
• Do the Right Thing
• Take Ownership
• Act with Empathy

Growth & Development

Opportunities for advancement, training, and educational assistance are available to support employee growth within the company.