General Service Technician

Big O Tires; Kansas City (MO); On-site; USD 31,000 - 39,000; Full time

Job summary

Join a leading tire service provider as a General Service Technician. In this role, you will perform essential service and installation tasks, ensuring customer satisfaction and maintaining store standards. Ideal candidates will have strong communication skills and the ability to handle physical tasks. Training is provided, and opportunities for growth are available.

Qualifications

• Must be at least 17 years old with parental consent.
• Ability to handle products up to 75 pounds.

Responsibilities

• Perform service and installation activities on store products.
• Provide fast and friendly customer service.
• Maintain store appearance to meet standards.

Skills

Communication

Ability to learn new concepts

Proficient with computers

Education

High school diploma or GED

Job description

Big O Tires Store - NE 83rd Ter., Kansas City, Missouri, United States of America

Job Description

Overview

Big O General Service Technicians perform service and installation activities associated with store products and services in an accurate and timely manner.

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Pay: $31,220 - $38,160 per year

Responsibilities

• Drain oil and change oil filter; lubricate vehicles; install, rotate and balance tires and properly torque wheels; check and fill various fluids; check and replace various filters and lights.
• Unload tires and other merchandise and supplies from transport trucks and warehouse deliveries.
• Inspect disposed tires for adjustment and properly store or dispose of tires.
• Clean facilities, tools, and equipment and stock shelves.
• Consistently and courteously greet and thank each customer and provide fast and friendly customer service.
• Promote sales by explaining benefits of services and products to customers.
• Perform sales duties per company policy, including proper pricing, promotions, suggestive selling, and stock management.
• Maintain store appearance to meet Big O Tires standards.
• Safely operate customer vehicles with automatic and manual transmissions, moving vehicles as needed.
• Complete required training such as Today’s Class Technician daily.
• Follow work schedule and clocking procedures accurately.
• Inform supervisor of maintenance issues or other concerns.
• Assist in training new employees as needed.
• Adhere to company policies and perform other duties as assigned.

Job Requirements

• At least 17 years of age (with parental consent) or older.
• Ability to learn new concepts and operate technical materials.
• Proficient with computers and office machinery.
• Ability to safely operate automatic and manual transmission vehicles.
• Effective communication skills with customers.
• Willingness to work with hazardous materials and outdoor conditions.
• Compliance with PPE regulations.
• Physical ability to move and handle products and supplies up to 75 pounds.
• Availability to work holidays, weekends, and after hours as needed.
• Fluent in English for communication.
• Successful pre-employment screening and legal authorization to work in the U.S.

Note: Ability to obtain a current Motor Vehicle Inspection within 6 months for Missouri stores.

Preferred Skills

• High school diploma or GED.
• Valid driver’s license.
• Ability to work independently and in teams.
• Ability to work efficiently at a fast pace.