General Service Technician

Big O Tires; Kansas City (MO); On-site; USD 31,000 - 39,000; Full time

Job summary

A leading company in automotive services is seeking General Service Technicians in Kansas City. The role involves performing various service and installation tasks, providing excellent customer service, and maintaining store standards. Candidates should be at least 17 years old, possess good communication skills, and be able to work in a fast-paced environment.

Benefits

Competitive wages

Paid time off

401(k) with match

Health benefits including medical, dental, and vision

Qualifications

• Minimum age of 17 with parental consent.
• Willingness to work with hazardous materials and outdoor conditions.
• Ability to lift and move up to 75 pounds.

Responsibilities

• Perform oil changes, tire installations, and customer service.
• Unload tires and merchandise from deliveries.
• Maintain store appearance and assist in training new employees.

Skills

Effective communication

Ability to learn technical materials

Ability to operate vehicles safely

Education

High school diploma or GED

Job description

Big O Tires Store - Englewood Rd., Kansas City, Kansas City, Missouri, United States of America

Job Description

Overview

Big O General Service Technicians perform service and installation activities associated with store products and services in an accurate and timely manner.

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Pay: $31,220 - $38,160 per year

Responsibilities

• Drain oil and change oil filters; lubricate vehicles; install, rotate, and balance tires; properly torque wheels; check and fill various fluids; check and replace filters and lights.
• Unload tires, merchandise, and supplies from transport trucks and warehouse deliveries.
• Inspect disposed tires for adjustment and store or dispose of tires properly.
• Clean facilities, tools, and equipment; stock shelves.
• Greet and thank each customer courteously; provide fast and friendly customer service.
• Promote sales by explaining benefits of services and products; perform sales duties including pricing, promotions, suggestive selling, and stocking merchandise.
• Maintain store appearance to meet Big O Tires standards.
• Operate customer vehicles safely, including automatic and manual transmissions, moving vehicles as needed.
• Complete required training such as Today’s Class Technician daily.
• Follow work schedules and clocking procedures accurately.
• Report maintenance issues to supervisors.
• Assist in training new employees as needed.
• Adhere to company policies and perform other duties as assigned.

Job Requirements

• Minimum age of 17 with parental consent.
• Ability to learn technical materials and operate a computer.
• Ability to operate vehicles safely.
• Effective communication skills with customers.
• Willingness to work with hazardous materials and outdoor conditions.
• Compliance with PPE regulations.
• Good vision, hearing, speech, and olfactory senses.
• Ability to lift and move up to 75 pounds.
• Availability for holidays, weekends, and after-hours work.
• English language proficiency.
• Meet pre-employment requirements and legal work authorization.

For Missouri stores: Ability to obtain a current Motor Vehicle Inspection within 6 months of eligibility.

Preferred Skills

• High school diploma or GED.
• Valid driver’s license.
• Ability to work independently and in teams.
• Ability to work at a fast pace.

About MFA Petroleum Company

MFA Petroleum, a subsidiary of MFA Oil Company, operates convenience stores and a Big O Tires franchise across Missouri, Arkansas, and Kansas. The company supplies fuels, lubricants, propane, and operates energy and wholesale divisions.

Benefits

We offer competitive wages, paid time off, holidays, profit sharing, 401(k) with match, and health benefits including medical, dental, vision, life insurance, and disability.

Our Culture

• Put Customers First
• Respect Everyone
• Provide Excellent Service
• Deliver on Your Promises
• Give Your Best
• Never Settle
• Work Passionately
• Lead by Example
• Do the Right Thing
• Take Ownership
• Act with Empathy

Growth & Development

Opportunities for advancement, professional development, and educational assistance are available to support employees' growth within the company.