General Service Technician

Monro, Inc.; Flint (MI); On-site; Full time

Job summary

Join a leading auto service company as a General Service Technician. This role involves routine vehicle repairs, excellent customer service, and teamwork. With full-time and part-time options, you will contribute to delivering a five-star guest experience while maintaining safety standards and technical knowledge.

Qualifications

• Automotive training or experience in basic car maintenance and repair.
• Valid driver’s license and satisfactory Motor Vehicle Report.

Responsibilities

• Perform basic vehicle services and repairs efficiently.
• Conduct tire services including removal, balancing, and repairs.
• Complete Monro’s Courtesy Inspection on every vehicle.

Skills

Problem Solving

Customer Service

Communication

Education

High School Diploma

Tools

Basic Set of Tools

Job description

Join to apply for the General Service Technician role at Monro, Inc.

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Join to apply for the General Service Technician role at Monro, Inc.

Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states, with stock trading on Nasdaq (MNRO). Our brands include Monro Auto Service and Tire Centers, Mr. Tire, Tire Choice, and more regional chains. We are committed to providing a five-star guest experience, starting with a five-star teammate experience, supported by over $100 million investments in store upgrades, technology, and training through Monro University.

Destination Monro – Your Career is Here! We aim to be America’s leading auto and tire centers, trusted for quality automotive maintenance and repairs. Positions are available across our retail locations, management, and store support center in Rochester, NY. If you enjoy helping others, working on cars, teamwork, problem-solving, and building guest relationships, we have a place for you at Monro. Contact us to learn more.

Company Description Monro, Inc. owns and operates over 1,200 stores across 32 states, with brands including Monro Auto Service, Mr. Tire, Tire Choice, among others. We focus on delivering a five-star guest experience through our teammates, supported by significant investments in store improvements and training.

Compensation: The hourly rate for this role ranges from $16.00 to $21.02, with potential incentives based on experience.

About The Role: The General Service Technician position can be full-time or part-time, based on business needs. Responsibilities include performing routine vehicle repairs and maintenance, providing excellent customer service, communicating vehicle issues effectively, and ensuring guest satisfaction.

Responsibilities:

1. Perform basic vehicle services and repairs efficiently and according to standards.
2. Conduct tire services, including removal, balancing, repairs, mounting, and TPMS work.
3. Perform vehicle services such as oil changes, lubrication, battery testing, and replacements.
4. Complete Monro’s Courtesy Inspection on every vehicle, identifying additional needed services.
5. Assist with inventory management and store duties, maintaining cleanliness and readiness.
6. Adhere to safety standards, including proper use of equipment and test drive policies.
7. Maintain technical knowledge through ongoing training and certifications.
8. Operate and maintain all equipment safely and properly.
9. Perform other duties as assigned.

Qualifications

• High School Diploma or equivalent preferred.
• Automotive training or experience in basic car maintenance and repair.
• Valid driver’s license and a satisfactory Motor Vehicle Report.
• Own a basic set of tools or participate in Monro’s tool purchase program.

Profile Summary

• Proactive problem solver with good decision-making skills.
• Excellent customer service and communication skills.
• Ability to convey technical issues clearly and write routine reports.

This description may include additional duties as needed. Monro Inc. is an Equal Opportunity Employer and considers all applicants regardless of protected characteristics.