General Service Technician (Tire & Lube Tech)

Monro, Inc.; Caro (MI); On-site; Full time

Job summary

Join a leading automotive service provider as a General Service Technician. This full-time role involves performing vehicle repairs, conducting tire services, and delivering exceptional customer service. Ideal candidates will have a high school diploma and automotive training. Enjoy benefits like paid vacation, healthcare, and 401(k) eligibility from day one.

Benefits

Paid vacation

401(k) eligibility

Employee Discounts

Healthcare

Vision

Dental

Qualifications

• Automotive training or equivalent experience preferred.
• Valid driver’s license and satisfactory Motor Vehicle Report required.

Responsibilities

• Perform basic vehicle services and repairs efficiently.
• Conduct tire services including balancing and installation.
• Maintain store cleanliness and ensure guest readiness.

Skills

Communication

Problem Solving

Education

High School Diploma

Tools

Basic Tools

Job description

General Service Technician (Tire & Lube Tech)

• Full-time

Company Info:

Monro’s family of brands is a leading automotive service and tire dealer in the United States, working on approximately five million vehicles annually. We prioritize a people-first approach, valuing every guest and team member.

Headquartered in Rochester, New York, since 1957, we have grown to nearly 1,300 auto repair shops and tire dealers across 32 states, supporting 16 brands with regional strength and community connections. Our mission under the Monro banner is to provide the highest quality tire and auto service in the industry.

We seek motivated individuals at all career stages who share our vision of becoming America’s leading auto and tire centers. Positions are available in retail locations, field management, and store operations at our Store Support Center in Rochester, NY. If you enjoy helping others, working on cars, being part of a team, solving problems, and building guest relationships, consider joining us.

The General Service Technician role is a full-time or part-time hourly position based on business needs. Responsibilities include performing routine vehicle repairs and maintenance according to company standards and manufacturer specifications, delivering exceptional 5-star service, and communicating effectively with guests about vehicle issues and solutions.

Responsibilities:

1. Perform basic vehicle services and repairs efficiently and accurately, adhering to Monro standards.
2. Conduct tire services such as wheel removal, balancing, patch/plug repairs, mounting, installation, and TPMS service.
3. Perform vehicle services including lubrications, oil changes, basic maintenance (e.g., bulb, wiper blade, filter replacements), and battery testing and installation.
4. Complete Monro’s Courtesy Inspection on every guest vehicle, identifying and communicating additional needed services.
5. Assist in inventory management, including pulling tires and parts, unloading, and stocking inventory.
6. Maintain store cleanliness and ensure it is guest-ready, supporting all general store duties.
7. Perform services in compliance with safety standards, including wheel torque, oil safety, and environmental procedures.
8. Test drive vehicles following Monro’s Road Test policy, observing traffic laws and safety protocols.
9. Adhere to company policies, governmental standards, and safety procedures, including environmental and OSHA standards.
10. Maintain technical knowledge through completion of Monro University training courses.
11. Operate and maintain equipment safely, including lifts, welders, and brake lathes.
12. Perform other duties as assigned.

Profile Summary:

Ability to identify problems, analyze data, and recommend solutions; strong communication skills for technical issues and reports.

Qualifications:

• High School Diploma or equivalent preferred.
• Automotive training or equivalent experience.
• Valid driver’s license and satisfactory Motor Vehicle Report (MVR).
• Own basic tools or participate in Monro’s tool purchase program.

Benefits:

• Paid vacation and holidays for full-time teammates.
• 401(k) eligibility immediately upon hire.
• Direct Deposit, Employee Discounts, Healthcare, Vision, and Dental for full-time teammates.
• Employee Access Perks.

This summary is not exhaustive; additional duties may be assigned as needed.

Monro Inc. is an Equal Employment Opportunity / Affirmative Action employer, considering all individuals regardless of protected characteristics.

Compensation: The hourly range is $16.00-$17.00, with potential additional incentives based on experience.

Your next Destination!

We support career growth through training, certifications, and coursework via Monro University, empowering teammates to advance.

Monro, Inc. is an equal opportunity employer, providing equal employment opportunities to all applicants.