General Service Technician

MFA Oil Company; Branson (MO); On-site; Full time

Job summary

A leading company in Missouri is seeking General Service Technicians to perform vehicle maintenance and provide excellent customer service. Ideal candidates will have strong communication skills, a willingness to learn, and the ability to work in various weather conditions. Join a team that values customer satisfaction and offers competitive wages along with benefits.

Benefits

Paid time off

Holidays

Profit sharing

Performance incentives

Healthcare benefits

Qualifications

• Must be 17 years or older with parental consent.
• Proficiency in English required.

Responsibilities

• Perform oil changes, tire installations, and vehicle maintenance.
• Provide excellent customer service and promote sales.
• Maintain store cleanliness and safety.

Skills

Communication

Ability to learn new concepts

Ability to operate vehicles

Willingness to work with hazardous materials

Education

High school diploma or GED

Job description

Big O Tires Store - Branson, Branson, Missouri, United States of America

Job Description

Posted Monday, May 12, 2025 at 6:00 AM

Overview

Big O General Service Technicians perform service and installation activities associated with store products and services in an accurate and timely manner.

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Pay: From $15.00 per hour

Responsibilities

• Drain oil and change oil filter; lubricate vehicles; install, rotate and balance tires and properly torque wheels; check and fill various fluids; check and replace various filters and lights.
• Unload tires and other merchandise and supplies from transport trucks and warehouse deliveries.
• Inspect disposed tires for adjustment and properly store or dispose of tires.
• Clean facilities, tools, and equipment and stock shelves.
• Consistently and courteously greet and thank each customer and provide fast and friendly customer service.
• Promote sales through explaining benefits of service and products to customers.
• Perform all necessary sales duties per company policy and procedure; including proper pricing, knowledge and implementation of promotions and sales, suggestive selling, proper vendor check-in, and stocking merchandise.
• Maintain internal and external store appearance to comply with Big O Tires standards.
• Safely operate customer vehicles with automatic and manual transmissions, moving vehicles as needed to and from service areas.
• Complete daily Today’s Class Technician and other required training in a timely manner.
• Follow posted work schedule and adhere to proper clocking procedures to accurately reflect hours worked.
• Keep supervisor informed of any maintenance problems and/or issues needing attention.
• Assist in the proper training of new employees as needed.
• All MFA Oil employees are expected to know and adhere to company and position-specific policies and procedures. While this job description contains primary duties, employees may be asked to perform other duties as assigned.

Job Requirements

• 17 years of age (with parental consent) or older.
• Ability to learn new concepts and use technical materials.
• Ability to operate a computer and other office machinery consistently.
• Ability to safely operate automatic and manual transmission vehicles.
• Effective communication skills with customers.
• Willingness to work with hazardous materials.
• Ability to work outdoors in various weather conditions.
• Compliance with Personal Protection Equipment (PPE) regulations.
• Good vision, hearing, speech, and olfactory senses.
• Ability to move and retrieve products and supplies weighing up to 75 pounds.
• Availability to work holidays, weekends, and after hours as needed.
• Proficiency in English (reading, writing, speaking).
• Successful completion of pre-employment screenings.
• Legal authorization to work in the U.S.

Note: Ability to obtain a Current Motor Vehicle Inspection within 6 months for Missouri stores.

Preferred Skills

• High school diploma or GED.
• Valid driver’s license.
• Ability to work independently and in a team.
• Ability to work at a fast pace.

About MFA Petroleum Company

MFA Petroleum, a subsidiary of MFA Oil Company, operates convenience stores in Missouri and a Big O Tires franchise in Missouri, Arkansas, and Kansas. The company supplies fuels, lubricants, propane, and more, and also owns BluSphere Energy and APM.

Benefits

We offer competitive wages, paid time off, holidays, profit sharing, performance incentives, and healthcare benefits upon eligibility.

Our Culture

Our core values include putting customers first, respecting everyone, providing excellent service, delivering on promises, giving your best, never settling, working passionately, leading by example, doing the right thing, taking ownership, and acting with empathy.

Growth & Development

We support continuous learning and professional growth through on-the-job training, internal advancement opportunities, and educational assistance.