General Service Technician

MFA Oil Company; Blue Springs (MO); On-site; USD 31,000 - 39,000; Full time

Job summary

An established industry player is seeking General Service Technicians to join their team. In this role, you will perform essential vehicle maintenance tasks and provide outstanding customer service. The company values growth and development, offering opportunities for advancement and on-the-job training. Join a supportive work environment where you can make a difference while enjoying competitive wages and comprehensive benefits. If you are passionate about customer service and vehicle maintenance, this is the perfect opportunity for you.

Benefits

Paid time off

Holidays

Profit sharing

401(k) with company match

Health coverage

On-the-job training

Educational assistance

Qualifications

• Ability to safely operate vehicles and perform maintenance tasks.
• Effective communication and customer service skills are essential.

Responsibilities

• Perform oil changes, tire rotations, and vehicle maintenance.
• Provide excellent customer service and promote store products.

Skills

Effective communication skills

Ability to operate automatic and manual transmission vehicles

Ability to learn new concepts

Willingness to work with hazardous materials

Ability to work outdoors

Education

High school diploma or GED

Tools

Computer

Job description

Big O Tires Store - Blue Springs, Blue Springs, Missouri, United States of America

Job Description

Overview

Big O General Service Technicians perform service and installation activities associated with store products and services in an accurate and timely manner.

MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Pay: $31,220 - $38,160 per year

Responsibilities

1. Drain oil and change oil filter; lubricate vehicles; install, rotate and balance tires and properly torque wheels; check and fill various fluids; check and replace various filters and lights.
2. Unload tires and other merchandise and supplies from transport trucks and warehouse deliveries.
3. Inspect disposed tires for adjustment and properly store or dispose of tires.
4. Clean facilities, tools, and equipment and stock shelves.
5. Consistently and courteously greet and thank each customer and provide fast and friendly customer service.
6. Promote sales through explaining benefits of service and products to customers.
7. Perform all necessary sales duties per company policy and procedure; including, but not limited to, proper pricing, knowledge and implementation of promotions and sales, suggestive selling, proper vendor check-in, stocking merchandise.
8. Maintain internal and external store appearance to comply with Big O Tires standards.
9. Safely operate customer vehicles with automatic and manual transmissions, moving vehicles as needed to, and away from, service areas.
10. Complete daily training such as Today’s Class Technician and other required training in a timely manner.
11. Follow posted work schedule and adhere to proper clocking procedures to accurately reflect hours worked.
12. Keep supervisor informed of any maintenance problems and/or any issues that need attention.
13. Assist in the proper training of new employees as needed.
14. Perform other duties as assigned, adhering to company policies and procedures.

Job Requirements

1. Be at least 17 years of age (with parental consent) or older.
2. Ability to learn new concepts and use technical materials.
3. Ability to operate a computer and other office machinery consistently.
4. Ability to safely operate automatic and manual transmission vehicles.
5. Effective communication skills with customers.
6. Willingness to work with hazardous materials.
7. Ability to work outdoors in various weather conditions.
8. Compliance with PPE regulations.
9. Good sensory abilities including vision, hearing, speech, and odor detection.
10. Ability to move and position self to handle inventory weighing up to 75 pounds.
11. Availability to work holidays, weekends, and after hours as needed.
12. Proficiency in English (reading, writing, speaking).
13. Meet company pre-employment screening requirements.
14. Legal authorization to work in the U.S.

For Missouri-based stores, ability to obtain a Current Motor Vehicle Inspection within 6 months of eligibility.

Preferred Skills

1. High school diploma or GED.
2. Valid driver’s license.
3. Ability to work independently and in a team.
4. Ability to work at a fast pace.

About MFA Petroleum Company

MFA Petroleum is a subsidiary of MFA Oil Company, founded in 1929. It operates convenience stores and a Big O Tires franchise in Missouri, Arkansas, and Kansas, providing fuels, lubricants, propane, and more.

Benefits

We offer comprehensive benefits including competitive wages, paid time off, holidays, profit sharing, 401(k) with company match, and health coverage.

Our Culture

• Put Customers First
• Respect Everyone
• Provide Excellent Service
• Deliver on Your Promises
• Give Your Best
• Never Settle
• Work Passionately
• Lead by Example
• Do the Right Thing
• Take Ownership
• Act with Empathy

Growth & Development

Opportunities for advancement, on-the-job training, and educational assistance are available to support employee growth.