General Sales Manager - New Construction

DRB Homes; Raleigh (NC); On-site; USD 50,000 - 63,000; Full time

Job summary

A leading home construction company seeks a General Sales Manager to lead and mentor its on-site sales team across multiple communities in Raleigh, NC. This role involves monitoring sales performance, ensuring compliance with policies, and maintaining high customer satisfaction standards. Ideal candidates will possess a strong educational background in business or marketing, along with a proven track record in home sales and staff management. This full-time position offers a competitive salary and the chance to impact a growing team.

Qualifications

• 7 years of experience in new home sales required.
• Must possess a real estate license in applicable states.
• Proven management of staff with financial acumen.

Responsibilities

• Manage and oversee the activities of on-site sales staff.
• Coach and assist sales staff with achieving goals.
• Ensure compliance of pricing and sales release guidelines.

Skills

Communication

Problem Solving

Negotiation

Customer Service

Organizational Skills

Education

Bachelor’s degree in Business, Marketing, or Sales

Job description

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JOB PURPOSE:

This position is responsible for growing and coaching on-site sales staff (Sales Consultants, Sales Associates and Sales Assistants). Ensures on-site staff sells and closes homes in conjunction with annual goals and budget forecasts. Implements company policies, programs and procedures ensuring proper effectiveness in the field. Sets an example of leadership by demonstrating strong business acumen, sound decision making processes, finance skills, ability to problem solve on feet and is an articulate communicator. Acts as a conduit between departments, divisional leadership and on-site sales staff to ensure an excellent customer experience for the public.

ESSENTIAL FUNCTIONS:

Duties and Responsibilities

• Manage and oversee the activities of on-site sales staff for up to 10-30 communities

• Coach and assist sales staff with sales closings to achieve desired department goals

• Recruit, train, evaluate, manage and mentor sales staff

• Ensure proper staffing in communities

• Perform on-site reviews and evaluations

• Manage contract process; accuracy and timely ratification

• Ensure compliance of pricing and sales release guidelines; coordinate the administration of change orders, special option requests to ensure communication with appropriate departments

• Meet with Production Managers to discuss and coordinate home construction activities

• Reviews contracts with Division Management

• Monitor backlog status and effectively manage contingencies

• Maintain knowledge of competitive market and suggest strategies to increase customer base

• Conduct weekly sales meetings

• Code and approve invoices and semi-monthly payroll

• Monitor customer satisfaction surveys

• Assist in the coordination of opening and closing of new communities

• Provide input regarding the advertising/marketing needs of the communities

• Coordinate with land development needs in order to sell homes per company policy

• Monitor the HOA/Covenants and Restrictions requirements for each community

• Other duties as assigned

QUALIFICATIONS:

Knowledge and Skills

• Excellent verbal and written communication skills

• Professional appearance and mannerisms

• Excellent oral and written presentation skills

• Demonstrated problem solving and negotiation skills

• Well organized and self-directed

• Strong interpersonal skills, customer service driven

• Displays a friendly, enthusiastic, approachable manner

• Must possess a real estate license in the states where the Division does business

Education and Work Experience

• Bachelor’s degree in Business, Marketing, or Sales and 7 years of experience in new home sales; or combination of education and equivalent work experience

• Prior experience in new home sales is required

• Successful management of staff with proven financial and business acumen, is required

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Marketing, and Business Development

• Industries

  Construction, Construction, and Construction

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