General Sales Manager - Cemetery

sci; Mayagüez (PR); On-site; USD 45,000 - 76,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Life Insurance

Disability Insurance

Sick Leave

Employee Assistance Program

Job summary

SCI in Mayagüez, PR seeks an experienced supervisor to lead financial planning, operations, and people development at the location. You will work with market leadership to set budgets, monitor goals, and ensure compliance while driving frontline performance.

The role requires 5+ years in the field, 2+ years managing people or projects, and strong MS Office skills. A comprehensive benefits package accompanies the position.

Qualifications

• Five+ years in the applicable discipline with progressive responsibility growth.
• Two+ years of people or project management experience.
• Budgeting and expense control experience preferred.

Responsibilities

• Develop annual business plan and budget with local leadership.
• Monitor and achieve financial goals and approve expenditures.
• Oversee daily operations and ensure on-time services and regulatory compliance.
• Lead frontline supervisors and align staff with market strategies and goals.
• Collaborate with HR and market leadership on recruiting and retention.

Skills

Leadership

People management

Customer service

Interpersonal skills

Education

High school diploma

Technical schooling diploma

Mortuary Science preferred

Tools

MS Office

Job description

Our associates celebrate lives. We celebrate our associates.

Develops a well-trained sales staff that meets or exceeds all sales quotas, increases market share and customer base within established budgetary levels while maintaining the highest ethical standards and observing Company policies and procedures.

JOB RESPONSIBILITIES

Financial Management

• Work with local and Market Leadership to develop annual business plan and budget as well as financial, production and revenue goals
• Accountable for monitoring and achieving annual financial goals
• Approve expenditures and invoices including overtime

Operations

• Manage the daily activities ensuring on-time services
• Assure the location's operating practices comply with applicable federal and state regulations and Company policies
• Establish location goals and priorities
• Effectively present and communicate Company and Market strategies, values, and goals to staff
• Manage frontline supervisor's responsibilities, expectations, and accountabilities
• Collaborate with local Management for resource sharing, ideas, and business or operational enhancements
• Work with Market Leadership and Corporate Departments on product, process, and technology needs and improvements
• Ensure the maintenance of buildings, facilities, and grounds are clean, manicured, and working order, budgeting appropriately for repairs including equipment and furniture

People Development

• Develop a strong, trusting, and reliable team
• Understand team members' career aspirations and provide assignments to develop skills and or close gaps
• Monitor training and licensing requirements, ensuring staff is re-trained/licensed prior to expiration
• Responsible for screening candidates, hiring and promoting staff, performance reviews, developmental plans and terminations
• Collaborate with Human Resources and Market Leadership for recruiting and retention

Other

• Participate in community, civic, or other organizations as a part of the local promotional efforts of the location and the Company
• Develop and or implement plans to improve customer satisfaction index and on-line community reviews

MINIMUM REQUIREMENTS

Education

• High school diploma or equivalent
• Technical schooling diploma or Mortuary Science preferred

Experience

• Minimum five (5) years industry experience in the applicable discipline with progressively increased responsibilities
• Minimum (2) years of experience managing people or projects
• Budgeting and expense control experience strongly preferred

Knowledge, Skills, and Abilities

• Ability to work evenings and weekends
• Financial and business acumen
• Proficient in MS Office suite
• Excellent customer service skills
• Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers

Compensation:

$45,000 to $76,300 earnings potential

Benefits:

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

#SCI

Postal Code: 00680

Category (Portal Searching): Sales

Job Location: US-PR - Mayaguez