Assistant Sales Manager

Service Corporation International; Mayagüez (PR); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) Retirement Savings Plan with  “

Life Insurance

Disability Insurance

Paid Time Off

Job summary

Service Corporation International in Mayaguez, PR is seeking a Sales Manager to drive pre-need sales volume and margins for the team and individuals. The role involves coaching staff, qualifying leads, presenting services, and closing contracts to grow revenue.

Requirements include 1–2 years of sales management, in-home sales experience, CRM proficiency, and strong presentation skills. A high school diploma is required, with advanced education preferred.

Qualifications

• Education: High School diploma or equivalent; advanced education preferred for continued career advancement.
• Licenses: Valid driver’s license with an acceptable driving record is required.
• Experience: Sales Management experience of 1–2 years required; prior revenue generating sales with a record of exceeding goals.
• CRM experience with ability to use CRM systems.
• Knowledge/Abilities: Able to present products with compassion and influence to consumers, strong communication.
• Proficiency with MS Office (Word, Excel, PowerPoint) and ability to use databases for sales presentations.

Responsibilities

• Revenue Generating: qualifies leads, schedules appointments, presents pre-need services and closes sales.
• Administrative: ensures contracts and paperwork are completed accurately and timely.
• Developing/achieving goals: establish annual sales goals and budget, monitor expenses, and approve time cards.
• People Development: coach and provide feedback, hire/promote, develop skills, and address issues.
• Community/brand: build relationships with organizations to grow brand presence.

Skills

Sales management

In-home sales

Public speaking

CRM systems

MS Office

Customer presentations

Education

High School diploma

Tools

CRM software

MS Office

Job description

Our associates celebrate lives. We celebrate our associates. Responsible for achieving annual pre-need sales volume and margin goals of sales team as well as individual sales production. Observe sales representatives during sales meetings and provide timely constructive feedback to motivate pre-need revenue growth. Tracks and trends sales, addresses gaps, takes initiate to dismiss underperforming sales staff.

JOB RESPONSIBILITIES

• Revenue Generating 60% Qualifies sales leads by asking probing questions and providing information; schedules sales appointments. Applying sales skills presents pre-need services and products to consumers and influences the importance of pre-need. Completes electronic sales contract and closes the sales. Generates sales leads by presenting pre-need presentations or information at community or non-profit events and consumer homes.
• Administrative 20% Ensures contracts and paperwork are accurately and thoroughly completed by Sales Representative in a timely manner. Builds positive business relationships within the community, non-profit, and civic organizations in order to build Brand presence.
• Developing and achieving AOR and individual sales goals Learning how to apply market demographics, share, and growth/decline rates to develop annual sales goals for sales team. Responsible for developing an annual financial budget, monitoring and approving expenses, and achieving financial budget in both revenue and expense. Approves time cards prior to deadline, initiates personnel change transactions. Additional responsibilities as requested or assigned.
• People Development 20% Coach revenue generators on techniques, technology, and influential personal style. Provide timely constructive feedback; may recommend re-training. Facilitates answers to sales and commissions questions. Develop a strong, trusting, and reliable team. Understand team members career aspirations and provide assignments to develop skills and/or close gaps. Constructively address issues and provide tangible and appropriate feedback. Apply a proactive and collaborative management style in order to increase employee engagement and minimize turnover. Monitor training requirements ensuring staff is current. Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff. Collaborates with Field Management on Associate Performance, pay increases, special pays, and career advancements. Discipline staff as necessary. Writes development plans to close behavior or skill gaps. Collaborates with Human Resources throughout discipline, development, and termination processes. Initiates discussions to terminate underperforming staff. Recommends and discusses terminations with Leadership.

Compensation

$40K to $70K+ targeted compensation (with higher earnings potential based on exceptional performance)

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

MINIMUM Requirements

• Education: High School diploma or equivalent required Advanced education strongly preferred for continued career advancement
• Licenses: Valid and current driver’s license with an acceptable driving record is required
• Experience: Sales Management experience of 1-2 years required Prior revenue generating sales experience with a demonstrable record of exceeding annual sales goals required Experience with in-home sales a plus Experience giving presentations to consumer audiences or public speaking ability required Experience in the Funeral Services Industry strongly desired Experience with Customer Relationship Management (CRM) systems is desired
• Knowledge, Skills & Abilities: Administrative skills necessary to manage work force, administrative transactions, and planning / forecasting responsibilities Ability to present products and service information with compassion and influence to consumers one-on-one or in a group/public setting. Computer literate and proficient with MS Office, Word, Excel, and Power Point Ability to use computerized databases for sales presentations and electronic contracts
• Work conditions Environment - Work is primarily indoors; professional attire required when in contact with potential customers and families Postures – Frequent continuous period of time sitting or standing up to 6 hours per day; frequently climbing stairs to access buildings Physical Demands – Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage Hours – May work beyond standard hours or schedule as business needs arise Travel – frequent amount of local and/or multiple location travel required
• As part of your pre-employment background check, your criminal conviction history will be verified, given that this role requires the following material job duties: Working around and/or handling deceased individuals and working around families and colleagues. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in the withdrawal of a conditional job offer.
• SCI Postal Code: 00680
• Category (Portal Searching): Sales
• Job Location: US-PR - Mayaguez

About us

Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. “SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.