General Operations Lead - Remote-Friendly Growth

Energy Innovation Corp; Richmond (VA); On-site; USD 63,000 - 88,000; Full time

Benefits offered by this job

Mentorship program

Benefits plan

Job summary

Marcus & Millichap seeks a versatile generalist in Richmond, VA to balance hands-on work with storytelling. You’ll manage freelance commitments, surface risks with fixes, and improve existing systems while meeting tight deadlines.

The role blends operational maintenance with growth-oriented ownership, offering a mentor-like environment and room to grow. Ideal candidates have 4+ years in a general role, a curious mindset, and strong delivery discipline.

Qualifications

• Read the docs before asking for guidance or clarification.
• Demonstrate a solid mid-level bar in performance and delivery.
• Manage Richmond, VA deadlines with clarity and accountability.
• Own projects from concept through delivery with minimal supervision.
• 4+ years of hands‑on experience in a general role.
• Bonus points for multitasking and innovative thinking.

Responsibilities

• Keep Marcus & Millichap's freelance commitments visible and on track
• Surface risks early, loudly, and with a proposed fix attached
• Leave every general system a little better than you found it
• Meet established deadlines while upholding Marcus & Millichap quality standards
• Keep the VA engine running while you rebuild parts of it
• Show up for the unglamorous general maintenance nobody volunteers for
• Earn the trust to make remote-friendly judgment calls without a committee

Skills

Curiosity & docs

Pressure management

Project ownership

Delivery end-to-end

Richmond deadlines

General role exp 4+ yrs

Innovation mindset

Multitasking

Job description

Marcus & Millichap seeks a versatile generalist in Richmond, VA to balance hands-on work with storytelling. You’ll manage freelance commitments, surface risks with fixes, and improve existing systems while meeting tight deadlines.

The role blends operational maintenance with growth-oriented ownership, offering a mentor-like environment and room to grow. Ideal candidates have 4+ years in a general role, a curious mindset, and strong delivery discipline.