Operations Manager

Energy Innovation Corp; Richmond (VA); Remote; USD 88,000 - 129,000; Full time

Benefits offered by this job

Paid learning

Health coverage

Mentorship

Flexible Richmond setup

Job summary

GrowthLab Inc. in Richmond, VA is seeking an Operations Manager who treats customer service as core to the role, not a checkbox. This remote role offers ownership, collaboration, and a clear growth track in a fast-paced environment.

You will manage teams, ensure timely communication with Richmond partners, maintain backlog transparency, and navigate VA compliance. Salary range $88,000–$129,000 with benefits including learning, health coverage, mentorship, and flexible setup.

Qualifications

• 7+ years in People Management in a general setting
• Comfortable presenting to stakeholders at all levels
• Comfort owning general decisions in a VA market

Responsibilities

• Keep Written Communication handoffs warm so Richmond partners never feel dropped
• Keep GrowthLab Inc's remote commitments visible and on track
• Communicate progress, blockers, and results to stakeholders and leadership
• Anticipate the VA compliance wrinkle before it becomes a fire
• Keep the GrowthLab Inc backlog ruthlessly honest about what's truly next
• Handle confidential information with discretion and sound judgment

Job description

Step into an Operations Manager role at GrowthLab Inc where Customer Service isn't a checkbox but the whole point, in Richmond, VA. A remote Operations Manager seat at GrowthLab Inc that pairs $88,000 - $129,000 with ownership, collaboration, and a long-term growth track.

Key Responsibilities

• Keep Written Communication handoffs warm so Richmond partners never feel dropped
• Keep GrowthLab Inc's remote commitments visible and on track
• Communicate progress, blockers, and results to stakeholders and leadership
• Anticipate the VA compliance wrinkle before it becomes a fire
• Keep the GrowthLab Inc backlog ruthlessly honest about what's truly next
• Handle confidential information with discretion and sound judgment

What You'll Bring

• A GrowthLab Inc mindset: scrappy today, scalable tomorrow
• 7+ years putting People Management to work in a general setting
• Comfortable presenting ideas to stakeholders at every level
• Comfort owning general decisions in a VA market

The innovative minds at GrowthLab Inc have made Richmond, VA an unlikely hub for serious Strategic Planning and Written Communication work. Decisions at GrowthLab Inc come with a name attached, because ownership without accountability is just noise.

Salary opens at $88,000 - $129,000 and the perks compound: paid learning, health coverage, mentorship, and a flexible Richmond, VA setup.

We are prioritizing Cultural Awareness talent right now and reviewing resumes as they arrive.

Don't let an ownership-driven Operations Manager opening in Richmond become the one that got away.