General Office Clerk-8111

Kingman Regional Medical Center; Kingman (AZ); On-site; USD 28,000 - 36,000; Full time

Job summary

Kingman Regional Medical Center is seeking a General Office Clerk in the Patient Financial Services department. The role reports to the CBO Cash Applications Supervisor and focuses on clerical tasks, mail processing, and basic office duties to support patient financial services.

The position requires a high school diploma and about one year of office experience, with physical ability to lift up to 25 pounds and stand for extended periods. This is an in-person, on-site role in Kingman, AZ.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of office experience.
• Ability to lift 11–25 pounds, bend and stand for long periods.

Responsibilities

• Sort and distribute mail to appropriate departments and manage mail for the Credit Counselors.
• Retain mail returns and perform skip trace processes as needed.
• Open Credit Counselors' mail and prepare it for contact.
• Review, price, and prepare payments to physicians according to Self pay/Consulting agreement.
• Provide general office support to credit counselors as needed.
• Handle ad-hoc requests and assist with projects, aiming for efficient completion.
• Perform other duties as assigned by supervisor.

Skills

Office experience

Customer service

Education

High School Diploma

Tools

Microsoft Office

Job description

Staff Position Description

Position Title: General Office Clerk

Department: Patient Financial Services

Reports to: CBO Cash Applications Supervisor

Position Purpose:

All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision of providing the region’s best clinical care and patient service through an environment that fosters respect for others and pride in performance.

Key Responsibilities

• Sort and distribute mail to appropriate departments, retaining all insurance checks
• Retains mail returns and performs skip trace process
• Opens Credit Counselors mail and prepares it for contact
• Per the direction of the supervisor- reviews, prices, and prepares payment to physicians according to the Self pay/Consulting agreement
• General office tasks to assist the credit counselors on a as needed basis
• Processes ad-hoc requests for assistants with projects and other duties efficiently with the end in mind
• Other duties as assigned by supervisor

Qualifications

• Education: High school diploma or equivalent
• Experience: One (1) year experience in an office setting

Special Position Requirements

• Exposure Categories: Category III Expected duties do not have potential for exposure to blood, body fluids or tissues

Work Requirements [Optional section: work requirements for physical or other important issues which relate to the job]

• Regularly needs to bend, stoop and reach to file and organize files
• Ability to lift 11 to 25 pounds of files to storage area when necessary
• Ability to remain on feet for long periods of time while filing and sorting mail
• Ability to deal with clients/customers in a calm and effective manner

Date Staff Position Description Created / Revised: 05/2019; 02/17/2020