General Merchandise Specialist - Customer Service & Stock

Stater Bros. Markets, Inc.; Desert Palms (CA); On-site; USD 21,000 - 25,000; Full time

Job summary

Stater Bros. Markets, Inc. seeks a General Merchandise Clerk (GMC) to deliver G.O.A.T service to customers. You will perform front-end tasks, like bagging groceries, returning carts, and assisting with checkout efficiency, while stocking shelves and fulfilling ecommerce orders.

The role covers Produce, Floral, and Grocery duties with adherence to CAO bread procedures, planograms, and safety standards. This position requires flexibility, customer focus, and teamwork.

Qualifications

• Must be at least 18 years old.
• High school diploma preferred but not required.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Friendly, helpful attitude focused on customer satisfaction.
• Able to work well in a team and follow directions.
• Excellent communication skills (oral and written).
• Basic math and reading skills for pricing, labels, equipment and inventory.
• Good problem-solving abilities and attention to detail.
• Able to stand, walk, bend, kneel for up to 4–8 hours/day; lift up to 50 pounds.
• Flexible schedule including evenings, weekends and holidays.
• Must adhere to store policies and safety standards and the collective bargaining agreement.

Responsibilities

• Provide friendly, helpful service while maintaining a professional demeanor (G.O.A.T).
• Assist customers with questions, locating products, recommendations, and communicating issues to management.
• Bag groceries and help load groceries to vehicles.
• Ensure carts are gathered and organized at store entrances.
• Stock and refill shelves, displays, and end caps; follow planograms and pricing changes.
• Fulfill ecommerce orders and communicate progress or issues to management.
• Prepare fresh-cut produce items and maintain temperature and freshness.
• Stock floral items, monitor inventory, and maintain displays.
• Operate store equipment safely and collaboratively work with team.

Skills

Customer service

Teamwork

Communication

Math skills

Problem solving

Stamina

Education

High school diploma (preferred)

No formal degree required

Job description

Stater Bros. Markets, Inc. seeks a General Merchandise Clerk (GMC) to deliver G.O.A.T service to customers. You will perform front-end tasks, like bagging groceries, returning carts, and assisting with checkout efficiency, while stocking shelves and fulfilling ecommerce orders.

The role covers Produce, Floral, and Grocery duties with adherence to CAO bread procedures, planograms, and safety standards. This position requires flexibility, customer focus, and teamwork.