Customer Service & Stock Specialist

Stater Bros. Markets; San Clemente (CA); On-site; USD 24,000 - 33,000; Full time

Job summary

The General Merchandise Clerk (GMC) at Stater Bros. Markets delivers G.O.A.T service—Greet, Observe, Assist, Thank—to customers across multiple store areas.

You will handle front-end duties like bagging, cart retrieval, and checkout support, while also stocking shelves, building displays, and fulfilling online orders. This role requires flexibility to work in various departments, with strong focus on customer satisfaction in a fast-paced environment.

Qualifications

• High school diploma preferred but not required.
• Food Handler / Health Card required to work with food items.
• Ability to work in a fast-paced environment and multitask.
• Excellent communication and customer service skills.

Responsibilities

• Provide friendly, helpful service while maintaining a professional demeanor.
• Bag groceries carefully and assist with loading into vehicles.
• Stock shelves, organize displays, and maintain pricing accuracy.
• Process ecommerce orders: pack, label, and prepare for pickup.
• Assist with floral, produce, and other departments as needed.

Skills

Customer service

Teamwork

Communication

Multitasking

Physical stamina

Education

High school diploma (preferred)

Food Handler / Health Card

Job description

The General Merchandise Clerk (GMC) at Stater Bros. Markets delivers G.O.A.T service—Greet, Observe, Assist, Thank—to customers across multiple store areas.

You will handle front-end duties like bagging, cart retrieval, and checkout support, while also stocking shelves, building displays, and fulfilling online orders. This role requires flexibility to work in various departments, with strong focus on customer satisfaction in a fast-paced environment.