General Merchandise Dept Manager — Promotions, Growth & Leadership

Campus Auxiliary Services; Gainesville (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

Follett Higher Education seeks a Department Manager General Merchandise to lead the General Merchandise department at a large campus store. You will supervise staff, coordinate promotions with Home Office, assist customers, and ensure profitable sales and expense control through strong product knowledge and store execution.

The role requires 3–5 years of retail supervisory experience, a bachelor's degree or equivalent, and solid communication and computer skills.

Qualifications

• 3–5 years of relevant experience in retail management or supervision.
• Bachelor's degree or equivalent required.
• 3–5 years of retail supervisory experience; computer literacy.
• Strong communication skills (verbal and written) required.

Responsibilities

• Supervises department employees, including hiring, training, and evaluating staff.
• Oversees RTV receiving and scanning processes as regulated by Home Office.
• Assists customers and guides product selection based on knowledge and interactions.
• Partners to create a customer service culture focused on solution-based selling.
• Manages promotions, inventory levels, and displays in store.
• Ensures compliance with company policies and procedures.

Skills

Retail supervision

Communication skills

Computer literacy

Customer service

Education

Bachelor's degree or equivalent

Tools

Follett systems

Job description

Follett Higher Education seeks a Department Manager General Merchandise to lead the General Merchandise department at a large campus store. You will supervise staff, coordinate promotions with Home Office, assist customers, and ensure profitable sales and expense control through strong product knowledge and store execution.

The role requires 3–5 years of retail supervisory experience, a bachelor's degree or equivalent, and solid communication and computer skills.