General Merchandise & Customer Experience Clerk

Stater Bros. Markets, Inc.; Tustin (CA); On-site; USD 21,000 - 26,000; Full time

Job summary

The General Merchandise Clerk at Stater Bros. Markets, Inc. delivers G.O.A.T.

service to customers and supports store operations, including front-end bagging, cart retrieval, stocking, and fulfillment of ecommerce orders. This role covers Grocery, Ecommerce, Produce and Floral tasks such as maintaining displays, updating signage and prices, and keeping aisles clean and safe while assisting customers and team members.

Qualifications

• Must be at least 18 years old.
• High school diploma preferred but not required.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Friendly, helpful attitude with focus on customer satisfaction.
• Ability to stand, walk, and lift up to 50 pounds for 4–8 hours per day.

Responsibilities

• Provide friendly, helpful service while maintaining a professional demeanor (G.O.A.T).
• Assist customers with questions, product location, and substitutions.
• Bag groceries, help load items to vehicles, and keep carts organized.
• Stock shelves and prepare displays; update signage and pricing as needed.
• Fulfill ecommerce orders and assist with floral and produce tasks.

Skills

Customer service

Teamwork

Communication

Problem solving

Education

High school diploma

Tools

POS system

Job description

The General Merchandise Clerk at Stater Bros. Markets, Inc. delivers G.O.A.T.

service to customers and supports store operations, including front-end bagging, cart retrieval, stocking, and fulfillment of ecommerce orders. This role covers Grocery, Ecommerce, Produce and Floral tasks such as maintaining displays, updating signage and prices, and keeping aisles clean and safe while assisting customers and team members.