General Merchandise Clerk — G.O.A.T Service & E-commerce

Stater Bros. Markets; West Covina (CA); On-site; USD 24,000 - 33,000; Full time

Job summary

Stater Bros. Markets is seeking a General Merchandise Clerk (GMC) in West Covina, CA. The role focuses on G.O.A.T.

service, front-end duties, bagging items, stocking shelves, and assisting with e-commerce orders to ensure a smooth and friendly shopping experience. Responsibilities include maintaining displays, price accuracy, cart retrieval, and helping customers across multiple departments. Candidates should be 18+, have or be eligible for a Food Handler card, and be available for flexible

Qualifications

• Must be at least 18 years of age.
• Food handler/Health Card required.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Friendly, helpful attitude with a focus on customer satisfaction and service at all times.
• Excellent communication skills with customers and teammates.
• Ability to stand, walk, bend, kneel for up to 4–8 hours per day and lift up to 50 pounds.
• Available to work a flexible schedule, including evenings, weekends, and holidays.
• Must adhere to store policies, safety standards and the collective bargaining agreement.

Responsibilities

• Provide friendly, helpful service while maintaining a professional demeanor (G.O.A.T).
• Assist customers with questions, locating products, and communicating issues to management.
• Bag groceries carefully and assist customers with loading groceries to vehicles.
• Maintain shopping carts at store entrances for customer use.
• Stock shelves, build displays, and ensure correct pricing and signage.
• Process online orders for pickup or delivery and communicate status to customers.

Skills

Customer service

Communication

Teamwork

Multitasking

Adaptability

Safety awareness

Education

High school diploma preferred

Job description

Stater Bros. Markets is seeking a General Merchandise Clerk (GMC) in West Covina, CA. The role focuses on G.O.A.T.

service, front-end duties, bagging items, stocking shelves, and assisting with e-commerce orders to ensure a smooth and friendly shopping experience. Responsibilities include maintaining displays, price accuracy, cart retrieval, and helping customers across multiple departments. Candidates should be 18+, have or be eligible for a Food Handler card, and be available for flexible