General Manager(Troy)

CycleBar Franchise SPV, LLC; Troy (MI); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a passionate General Manager for their vibrant Troy location. This role is perfect for someone who thrives in a fast-paced environment and is dedicated to delivering exceptional customer experiences. You will lead a dynamic team, drive sales, and create a welcoming atmosphere for all fitness enthusiasts. If you have a strong background in sales and a love for fitness, this is your chance to make a significant impact in a thriving community. Join us in fostering a culture of energy and enthusiasm that inspires others to achieve their fitness goals.

Benefits

Competitive Base Salary

Commission on Sales

Bonus Opportunities

Complimentary CycleBar Classes

Qualifications

• 2+ years of retail/service sales or fitness sales experience required.
• Strong communication and interpersonal skills are essential.
• Ability to manage multiple revenue streams effectively.

Responsibilities

• Drive membership sales and manage staff scheduling.
• Lead marketing campaigns and community events.
• Build relationships with members and enhance the CycleBar culture.

Skills

Sales Experience

Communication Skills

Interpersonal Skills

Organizational Skills

Data Management

Customer Relationship Management

Hospitality

Fitness Knowledge

Tools

Studio Software

Computer Proficiency

Job description

Join to apply for the General Manager (Troy) role at CycleBar.

CycleBar is seeking a General Manager for our state-of-the-art location in Troy. Our General Managers are passionate about fitness and delivering a superior experience. They prioritize driving sales and revenue within the studio.

General Managers are responsible for meeting studio sales goals, membership renewals, and ancillary service goals by pre-planning with strategic new customer outreach, in-club leads (first-time riders), and securing member referrals. Under the management of a Franchise Owner, national sales director, and the support of a CycleBar Experience team, General Managers must exemplify leadership qualities in all areas of the business. General Managers must have the ability to build lasting relationships with prospective and current members in order to build a strong ambassadorship and retain members. The General Manager is rooted in hospitality and upholds our Mission of fueling energetic communal experience.

Requirements:

• 2+ years of retail/service sales or fitness sales experience.
• Confident in generating personal sales and training Sales Reps in sales.
• Ability to manage and drive 2 revenue streams: memberships and retail.
• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone, and via email.
• Ability to excel in a fast-changing, diverse environment.
• Ability to recognize areas of improvement and make changes using good judgment.
• An affinity and passion for fitness.
• Solid writing and grammar skills.
• Highly organized, proficient in data management, ability to prioritize and meet deadlines.
• Professional, punctual, reliable, and neat.
• Strong attention to detail and accuracy.
• Trustworthy and ability to handle confidential information.
• Ability to work harmoniously with co-workers, clients, and the general public.
• Proficiency with computers and Studio software.

Duties:

• Lead generation including Grass Roots Marketing and Networking.
• Membership sales.
• Manage staff schedule.
• Supervise CBX Teams.
• Maintain cleanliness and organization of the Studio.
• Schedule and participate in networking/community events and studio promotions.
• Strategically manage marketing campaigns to generate leads for the studio.
• Any other duties as assigned.
• Responsible for the acquisition of new members and the retention of existing members.
• Conversion of non-membership based users to membership base.
• Conduct pre-planning activities each month including strategic outreach for securing first-time rider/lead flow.
• Build rapport and lasting relationships with prospective and current members. Embrace hospitality and drive the CycleBar Culture.
• General Manager will actively coach, train, and educate our CBX team on Hospitality and Sales Conversion tactics. Manager will work with owner on team accountability.
• Working with Studio Owner on setting Monthly, weekly, and daily targets for meeting goals.
• Driving Referral business through ambassadorship.

Compensation & Benefits:

• This position offers competitive base + Commission; based on experience & performance.
• Commission paid on sales.
• Opportunity to bonus, based on performance.
• Complimentary CycleBar Classes at Studio.

Company Overview:

CycleBar is the world's first and only Premium Indoor Cycling franchise. We offer concierge-level service, premium amenities, and an invigorating, concert environment designed to Rock Your Ride. We are an inclusive, inspiring, low-impact/high-intensity cycling experience for all ages and body types. No matter where you are in your fitness journey, CycleBar will calm your mind, elevate your mood, and revive your senses.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Staffing and Recruiting