General Manager - Tigertown Sports- Opelika, AL (46047)

Tiger Town Sports; Opelika (AL); On-site; USD 65,000 - 90,000; Full time

Job summary

Tigertown Sports in Opelika, AL is seeking a General Manager to oversee the day-to-day operations of our indoor and outdoor sports venue, including 18-hole miniature golf, volleyball courts, simulators, and a full-service bar with a walkout patio.

The General Manager will lead a high-performing team to deliver exceptional guest service, ensure an engaging workplace, and drive optimal financial performance through operational excellence and adherence to company standards.

Qualifications

• High school diploma or GED required; Bachelor’s degree preferred
• Hands-on team player; able to handle a variety of customer service situations professionally
• Ability to take initiative and creatively problem-solve while exercising good judgment
• Understanding of operations including budgeting, forecasting, inventory, P&L and revenue reporting
• Proven ability to recruit, motivate and train staff and lead by example
• Authorized to work in the United States

Responsibilities

• Oversee daily operations of Tigertown Sports venue
• Lead and develop a high-performing team to deliver exceptional guest service
• Drive operational excellence and financial performance including budgeting and revenue reporting
• Maintain safety, quality standards and compliance with company policies

Skills

Customer service

Coaching

Team player

Problem solving

Communication

Guest experience

Attention to detail

Empathy

Education

High school diploma or GED

Bachelor’s degree preferred

Food & Beverage education/certs a plus

Tools

Microsoft Office

Social media

Business systems

Job description

Job DetailsJob Location: Opelika, AL 36804Position Type: Full TimeTigertown Sports - Opelika, AL is actively seeking a General Manager to join our work family!

Job Description

Tigertown Sports is an indoor and outdoor sports entertainment venue in the Tigertown area of Opelika, AL. Families and individuals will enjoy the 18-hole classic miniature golf, 3 sand beach volleyball courts, virtual golf, softball, baseball, etc. simulator, yard games such as corn hole, connect four, etc., and a full-service bar with a walkout patio. We are actively seeking an experienced General Manager to oversee the daily operations of this fun facility!

The General Manager is responsible for establishing and leading a high performing team to deliver exceptional customer service to our guests, an engaging and productive workplace, optimal financial performance, and a quality product through operational excellence, in accordance with company standards.

• Communicate in a positive, upbeat, confident, and effective manner
• Have passion for coaching and ability to drive a learning culture through hands on training
• You are intuitive, proactive, and has genuine concern for others
• Are not intimidated by problems, and uses empathy and expertise to work through challenges
• Have a strong work ethic and believe that details matter
• You are poised and professional in demeanor, genuinely friendly and engaging with guests and employees
• You thrive in a team environment
• You are a problem solver and value a guest's experience above all
• Are honest and value integrity
• Proficient in basic technology (Social Media, Emails, etc.)

Qualifications and Skills

• A high school diploma (or GED) required. Bachelor’s degree preferred. Food & Beverage related education, training, and/or certification(s) a plus
• Previous General Manager experience at a Food & Beverage location
• Must be a hands‑on team player; able to handle a variety of customer service situations professionally in a manner consistent with company standards
• Ability to take initiative, creatively problem‑solve, and exercise good judgment
• Understanding of operations and administration including food & beverage standards, human resources, budgeting and forecasting, inventory control, P&L and revenue reporting, and safety
• Proven ability to recruit, motivate and train staff as well as lead by example
• Ability to take direction from and work directly with ownership
• Proficient in general business technology, including Microsoft products, social media and business systems
• Authorized to work in the United States

Does this sound like a job for you?

Join us and you’ll become part of the family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care and that you notice the little things that make a difference to guests as well as always looking for ways to improve.

Tigertown Sports-Opelika is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We participate in the E-Verify Program.

Qualifications