General Manager, Thermal Springs & Spa Wellness

Socket.dev; Portland (OR); On-site; USD 120,000 - 180,000; Full time

Job summary

CASCADA seeks a General Manager for Thermal Springs + Wellness to oversee Thermal Springs, Spa, and Fitness operations, ensuring premier guest experiences and financial performance. You will lead staffing, scheduling, training, and vendor partnerships while maintaining high hospitality standards across all spaces.

You will develop and monitor budgets, forecast financials, and drive revenue growth through enhanced guest experiences and service excellence in a luxury wellness setting.

Qualifications

• Experience leading spa, wellness, and hospitality operations.
• Strong financial management and budgeting skills.
• Proven ability to develop staff and maintain high service standards.
• Excellent guest relations and communication.
• Strategic planning and partnership development.

Responsibilities

• Direct and manage Thermal Springs, Spa and Fitness operations.
• Develop budgets, forecasts, and financial reporting.
• Lead recruitment, training, and performance reviews.
• Ensure cleaning, safety, and high spa standards.
• Increase revenue through guest experience enhancements.
• Collaborate with Directors to maintain facilities.

Job description

CASCADA seeks a General Manager for Thermal Springs + Wellness to oversee Thermal Springs, Spa, and Fitness operations, ensuring premier guest experiences and financial performance. You will lead staffing, scheduling, training, and vendor partnerships while maintaining high hospitality standards across all spaces.

You will develop and monitor budgets, forecast financials, and drive revenue growth through enhanced guest experiences and service excellence in a luxury wellness setting.