General Manager StudioRes Various US Locations - Relocation Required

Concord Hospitality Enterprises; Raleigh (NC); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Tuition assistance

Training & development

Job summary

Concord Hospitality Enterprises seeks an experienced hotel leader to oversee daily hotel operations in Raleigh, NC. You will manage staff, drive revenue through strategic selling, and ensure brand standards across programs and amenities.

The role requires strong leadership, financial acumen, and the ability to coach teams in a fast-paced environment, with a focus on guest satisfaction and performance optimization.

Qualifications

• 3+ years hotel management experience.
• Experience with Revenue Management and LightSpeed.
• Strong leadership, communication, and organizational skills.
• Proven ability to hire, develop, and lead teams.
• Performs effectively in fast-paced environments and under pressure.

Responsibilities

• Oversee day-to-day operations, ensuring coverage, cleanliness, and property standards.
• Analyze financial and operational performance data to drive results and decision-making; ensure service programs meet brand standards.
• Drive performance management, associate development, training delivery, and culture initiatives.
• Provide real-time coaching and feedback to leaders and associates on service and operations.
• Monitor guest satisfaction metrics (GSS) and drive continuous improvement.
• Manage labor and controllable costs to meet budget and profitability goals.
• Deliver performance updates to ownership and leadership, including reporting and business reviews.

Skills

Hotel management

Leadership

Communication

Team development

Revenue management

Tools

LightSpeed

Job description

Description

As a Concord Leader you will be responsible to:

• Inspire greatness in your team.
• Encourage and support team members to reach their full potential.
• Create a work environment that is a Great Place to Work for all.
• Lead with integrity, transparency, respect, and professionalism.
• Care for your team and their families

Key Responsibilities:

• Oversee day-to-day operations, ensuring coverage, cleanliness, and property standards.
• Analyze financial and operational performance data to drive results and decision-making. Ensure service programs are implemented and consistently executed to brand standards. Leverage market insights and property strengths to drive revenue through strategic selling and enhanced use of amenities.
• Drive performance management, associate development, training delivery, and culture initiatives to support engagement and team performance.
• Provide real-time coaching and feedback to leaders and associates on service and operations.
• Monitor guest satisfaction metrics (GSS) and drive continuous improvement.
• Manage labor and controllable costs to meet budget and profitability goals.
• Deliver performance updates to ownership and leadership, including reporting and business reviews.

We are looking for hotel leaders who have:

• 3+ years hotel management experience (extended stay preferred).
• Experience with Revenue Management and LightSpeed.
• Strong leadership, communication, and organizational skills.
• Proven ability to hire, develop, and lead teams.
• Performs effectively in fast-paced environments and under pressure.

Why Join Us?

At Concord Hospitality, we put our Associates First. We offer competitive wages and a comprehensive benefits package for full-time associates, including:

• Medical, dental, vision, life, and disability insurance
• 401(k) with company match
• Tuition assistance
• Extensive training and career development opportunities

We’re proud of our unique culture built on our five cornerstones: Quality, Integrity, Community, Profitability, and FUN. Join us in building an inclusive and rewarding workplace where everyone can thrive.

We are Concord!

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.”

Pay Range: $65,000 - $75,000

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality