General Manager - Security

Prosegur; Denver (CO); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

Paid Holidays

Short Term Disability

Long Term Disability

401K/403b Plan

Job summary

Prosegur seeks a General Manager to lead security operations across a regional portfolio and ensure client satisfaction. You will oversee contracts, budgets, and regulatory compliance while developing teams and strengthening client relations.

You will drive operational excellence, recruit and train staff, and align activities with client needs and company policies. This role requires strong leadership and a strategic growth mindset within a global security organization.

Qualifications

• Experience leading security operations teams.
• Proven ability to manage budgets and P&L.
• Strong regulatory compliance knowledge.
• Experience recruiting and training staff.
• Demonstrated client relationship development.

Responsibilities

• Lead, direct, and oversee security operations for assigned region or client accounts.
• Ensure contractual obligations, client satisfaction, and operational excellence.
• Maintain fiscal parameters and strong P&L management.
• Recruit, interview, train, and evaluate staff; discipline as needed.
• Develop client relations and pursue new business opportunities.
• Establish scheduling and coverage for staff; respond to call-offs.
• Prepare reports and documentation; ensure safety and compliance.

Skills

Leadership

P&L management

Client relations

Operational oversight

Staff training

Regulatory compliance

Education

High School Diploma / GED

Job description

For 50 years, Prosegur has been helping make the world a safer place. Today, more than 175,000 employees across 36 countries combine experience, technology, and innovation to protect the people, clients, and communities we serve.

Our people are at the heart of what we do. Whether working on-site with our clients or supporting our teams behind the scenes, every employee plays an important role in delivering the safety, service, and trust our clients depend on every day.

At Prosegur, you’re not just joining a security company. You’re joining a global team with opportunities to learn, grow, and make a difference.

Job Skills / Requirements

Position Overview:

The General Manager is responsible for leading, directing, and overseeing all aspects of security operations within the assigned region or portfolio of client accounts. This role ensures that contractual obligations are met, client satisfaction is achieved, and operational excellence is maintained through effective leadership, financial management, and team development. The GM serves as the primary point of accountability for client relationships, operational efficiency, compliance with company policies and industry regulations, and the strategic growth of the business.

Job Duties and Responsibilities

• Responsible for security operations and customer contract services for the Guarding division
• Maintain performance and operate within fiscal parameters; strong P&L management is a must
• Ensure and maintain sound audit procedures complying with governmental regulations
• Recruit and interview new employees to meet the needs of our guarding clients.
• Execute operations and training while maintaining the sound discipline of corporate procedures
• Regularly meet with customers to ensure mutual goals and objectives are met
• Develop client relations and secure new business opportunities
• Establish the scheduling requirements for employees/agents under their supervision. Makes assignments to ensure that positions are covered and that the Client is being served in accordance with their needs. Responsible for placing staff due to call-offs and time off requested.
• Train staff, and disciplines, evaluate and document employee performance. Provides direction for employees through appropriate communication. Issues disciplinary action and makes a corrective action plan to assist employees in altering their behavior. Commends employees for outstanding achievement.
• Prepare reports, investigate, respond to questions, and provide documentation.
• Follow all safety rules. Observe and report any unsafe or hazardous conditions immediately to the proper authority.
• May be requested to perform other duties as assigned based on the SVP's needs or client activity.

Other Duties and Responsibilities

• Use proper body mechanics while performing duties.
• Remain alert and aware of the startup timeline.
• Demonstrate the ability to think clearly during crisis or high-stress periods.
• Possess empathetic abilities in dealing with employees and their questions.
• Demonstrate ability to work with others and interact appropriately.
• Maintain communication with the team on any changes that may affect operations.Work with leadership to adapt and apply for Prosegur initiatives and programs in a manner that supports local business needs.
• Communicate and demonstrate support for Prosegur decisions even if

Education Requirements (All)

High School Diploma
GED

Additional Information / Benefits

At Prosegur, we believe in supporting our employees both at work and beyond. We offer a competitive benefits package designed to support your health, well-being, and future. Benefits may vary based on position, location, and eligibility, with additional details provided throughout the hiring process.

Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan