General Manager | Sales / Operations Manager

Amazing Lash Studio; Highland (IN); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Bonus structure

PTO

Free services

Discounted services

Job summary

Amazing Lash Studio is seeking a Sales & Operations Manager in Highland, IN to oversee sales performance and daily studio operations. You will lead a hands-on team, drive membership and retail goals, and foster a positive guest experience.

Open availability, strong leadership, and excellent communication are essential. MindBody software experience is a plus, with a focus on scheduling, inventory, and service quality in a fast-paced beauty environment.

Qualifications

• Proven experience leading a team of 10+ people with sales targets.
• Strong leadership, organization, and communication skills.
• Flexible schedule, open availability including weekends.
• Familiarity with MindBody software is a plus.

Responsibilities

• Selling consistently to achieve membership and retail goals.
• Lead and coach a high-performing team to win.
• Maintain a positive culture with team recognition and contests.
• Greet and assist guests, respond to questions quickly.
• Create schedules, manage inventory, and ensure guest service.
• Maintain an impeccable, clean studio.

Skills

Team leadership

Sales management

Open availability

Communication

Problem solving

Staff training

Organization

Tools

MindBody Software

Job description

Overview

Looking for a management position with growth opportunities in the Beauty industry? Amazing Lash Studio® is looking for a sales manager / operations manager to oversee sales and operations for an eyelash extension and eyebrow service studio.

Amazing Lash Studio® Manager Benefits:

• Competitive pay and bonus structure
• Paid Time Off (PTO)
• Free and discounted services

Management Responsibilities (includes but not limit to)

• Selling. All the time. If you want a non-selling "office" job, this isn't it.
• Leading a consistently high-performing team that wants to win. You'll be a hands-on role model for your staff, providing continuous feedback.
• Responsible for the motivation to achieve and exceed personal, team, and individual membership sales and retail sales goals.
• Captivating a positive culture with team recognition's and studio contests.
• Consistently creates a friendly environment for guests by greeting, assisting, and quickly responding to customer questions and needs
• Creating Schedules, Inventory Management, Customer Service, etc.
• Maintains an impeccable and clean studio.

Here's what you need to bring to the table:

• Proven experience leading a team of at least 10 people to consistently meet or exceed sales and financial goals. We obsess over results, so be prepared for us to validate yous.
• Has excellent leadership skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly.
• Our locations open early and close late 7 days a week, so our managers need open availability.
• Ability to identify and problem solve, set expectation, goals, and delegate
• Strong verbal and written communications skills
• Possess strong interpersonal skills to communicate with confidence
• Must be an excellent organizer and problem solver with strong project management skills
• Competent trainer and motivator
• MindBody Software experience a plus

Legal Disclaimer

©2024 Amazing Lash Franchise, LLC (“ALF”). Each Amazing Lash Studio® location is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ALF. Amazing Lash Studio® and Amazing Lash Studio + design are registered trademarks owned by ALF.