General Manager | Sage Lodge

Columbia Hospitality; Pray (WI); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Get Paid Daily

Paid Time Off

Medical Benefits

Dental Benefits

Vision Benefits

Disability Insurance

401K

HSA/FSA Plans

Discounted lodging

Discounted dining

Discounted spa

Discounted golf

Discounted retail

Partner perks

Task Force work opportunities

Values based culture

Culture add

Referral bonus

Employee assistance program

Columbia Cares volunteering

Committee participation

Online learning platform

Incentive eligible

Cell phone allowance

Job summary

Columbia Hospitality seeks a seasoned General Manager to lead a multi-department team at a property in Wisconsin. You will direct operations, oversee group sales, liaise with community and industry partners, and ensure adherence to standards, while driving budgeted goals and profitability.

The role requires strong communication, financial acumen, and people leadership to build a culture that delivers exceptional guest experiences and sustainable growth for the property and company.

Qualifications

• Minimum 5 years progressive GM experience at a property of similar size and level of service.
• Strong knowledge of applicable laws, codes and regulations.
• Excellent written and verbal communication; ability to draft contracts, reports, and operating manuals.

Responsibilities

• Provides overall direction, coordination and leadership for all departments in the property.
• Primary support for group sales outreach, negotiations, planning and service.
• Direct liaison to community organizations, city officials, industry associations and public relations entities.
• Ensures all applicable standards, policies and procedures are implemented in all departments.
• Participates in preparation of the annual operating budget and financial plans.
• Creates and monitors annual operating goals, addressing financial, guest, infrastructure and growth drivers.
• Manages budgeting, pricing policies, operating expenses and profitability strategies.
• Prepares, distributes and analyzes required reports.
• Protects and enhances property assets through maintenance, security and capital improvements.
• Analyzes guest feedback and implements service improvements.
• Promotes the property through community and industry partnerships.
• Selects, trains, coaches, and assesses staff; fosters a positive, results-driven culture.
• Conducts training on job standards and responsibilities.

Skills

General Manager experience

Laws & regulations knowledge

Communication skills

General management

Financial management

People management

Job description

Let’s start off with the most important part-what’s in it for you:

The Perks

• Eligibility of perks is dependent upon job status
• Get Paid Daily (Make any day payday)
• Paid Time Off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K, HSA/FSA Plans
• Discounted Lodging, Dining, Spa, Golf, Retail & Partner Perks (Yes, Discounted Travel!)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Online Learning Platform to Help You Develop!
• Incentive eligible
• Cell Phone allowance eligible

Our Commitment to you:

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What you’ll do

The Brass Tacks

• Provides overall direction, coordination and leadership for all departments in the property
• Primary support for all group sales outreach, negotiations, planning and service
• Direct liaison to all community organizations, city officials, industry associations and public relations entities
• Ensures all applicable standards, policies and procedures are fully implemented in all departments
• Participates in preparation of the annual operating budget and financial plans which support the overall objectives of the property
• Creates and monitors annual operating goals, addressing all the drivers (Financial, Guests, Infrastructure, and Learning and Growth)
• Works with department leaders to meet or exceed established budgetary guidelines for the hotel. Establishes sound pricing policies for guest services. Reviews and approves operating expenses. Develops and implements strategies to enhance profitability and revenue generation
• Directs the accurate and on-time preparation, production and distribution of all required reports
• Protects and enhances the value of all property assets through appropriate programs in maintenance, security, emergency preparedness, housekeeping and capital improvements
• Analyzes guest feedback and discusses findings with department leaders. Institutes changes and upgrades in service as necessary
• Promotes the property by building and maintaining an active and visible position in the local community and with industry partners
• Selects, supervises, trains, develops, schedules, disciplines, and counsels staff. Demonstrates positive leadership characteristics that empower and inspire employees to meet and exceed standards
• Provides timely formal assessment of individual team members in alignment with the performance review policy and procedures
• Conducts training on job standards and areas of responsibility as needed

The Nitty Gritty

• At least 5 years progressive experience in a General Manager role at a property of similar size and level of service
• Working knowledge of all applicable laws, codes and regulations
• Strong communication skills, including the ability to write contracts, reports, business correspondence, and operations manuals. Ability to effectively present information and respond to questions from team members, managers, clients, guests or the general public
• Strong general management skills, including time management, information analysis, planning and organizing, decision making, problem solving, and delivery of results
• Strong financial management skills, including budget management, expense control, forecasting and analysis of financial statements
• Strong people management skills, including coaching, motivating, delegating, scheduling and relationship-building

Where you’ll work:

Nestled on more than a mile of Yellowstone riverfront, and just 35 minutes from Yellowstone National Park, Sage Lodge is inspired by anglers, but beckons to outdoor enthusiasts of all kinds. Looking our at majestic Emigrant Peak, the Lodge blends the raw and rugged beauty of Paradise Valley with distinctive Montana hospitality. The expansiveness of Montana's unspoiled terrain is right outside your door for hiking, horseback riding, biking, fishing, and so much more. All conveniently located just 50 minutes from Bozeman.

Sage Lodge offers 50 rustically elegant guestrooms each. Guests can take in the views of the Montana horizon while dining in the Fireside Room. Experience the softer side of the wild west at The Spa at Sage Lodge with relaxing and revitalizing body treatments.

The Fine Print

Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.