General Manager - Rosslyn

Golds Gym DC Metro; Chantilly (VA); Remote; USD 50,000 - 55,000; Full time

Job summary

Gold's Gym DC Metro is seeking a General Manager to oversee a Chantilly, VA gym location. You will be responsible for delivering dues, revenue, and profit budgets while modeling company values and culture.

The role requires leading staff, managing sales, fitness and operations, and ensuring an exceptional member experience. The GM will hire, train and schedule gym staff, oversee sales processes, monitor performance, and drive monthly member engagement events while maintaining facility standards

Qualifications

• 3+ years of management experience.
• Understanding of performance metrics including P&L, revenue, budgeting, payroll, labor management and facilities maintenance.
• Strong sales and customer service skills with proven results.
• Bachelor's degree in business or related field preferred.

Responsibilities

• Deliver a clean, crisp, friendly member and team member experience.
• Lead gym top and bottom lines of the P&L.
• Manage all facets of the business including sales, fitness, and gym operations.
• Oversee sales process and systems; monitor performance of gym-level staff.
• Hire, train and schedule all gym staff; develop sales team.
• Provide and maintain the highest level of customer service through staff development.
• Plan and promote monthly events to drive member engagement.
• Ensure facility is clean and operationally sound; ensure compliance throughout the gym.

Skills

Management experience

Sales experience

Customer service

Performance metrics

Education

Bachelor's degree in business or related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full-Time Exempt Senior Management Support Center Offsite Virginia, Chantilly, VA, US

30+ days ago Requisition ID: 1152

Salary Range: $50,000.00 To $55,000.00 Annually

Overall Scope:

The General Manager has overall responsibility for effectively managing all facets of a particular gym location, including but not limited to: hiring, training, development and overall gym execution. Responsible for delivering dues, revenue, and profit budgets while role-modeling the organization's values and culture.

Major Responsibilities:

• Consistently delivers a clean, crisp, friendly member and team member experience
• In charge of both the top and bottom lines of the P&L
• Lead team to achieve total fitness experience for all members
• Manage all facets of the business to include sales, fitness and gym operations
• Oversee sales process and systems
• Manage, monitor and evaluate the performance of all gym-related managers
• Hire, train and schedule all gym-level staff
• Delegate, monitor, and evaluate specifically assigned responsibilities of sales team
• Provide and maintain the highest level of customer service through personal actions and development of staff
• Facilitate and monitor company-wide initiatives
• Ensure facility is clean and operationally sound
• Plan and promote special events for the gym, monthly, to drive member engagement, using corporate marketing as needed
• Responsible for managing janitorial and office supplies, printing and forms and small equipment
• Responsible for taking walk-in guests to deliver results in dues, meet expectations around personal production
• Ensure compliance throughout the gym

Qualifications & Requirements:

• Three years of related management experience
• Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, labor management and facilities maintenance.
• Strong sales and customer service skills with proven results
• Bachelor's degree in business or related field preferred