General Manager - Rocky Mountains

Aeg-Worldwide; Denver (CO); On-site; USD 98,000 - 115,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

Paid vacation & holidays

Sick time

Company paid life insurance

Voluntary life insurance

Parental leave

401k with company match

FSA / HSA

Wellness programs

Job summary

AEG, a global leader in sports and live entertainment, seeks a General Manager to oversee the full operations of a major venue. You will direct staff, manage budgets, coordinate programs and events, and ensure compliance with safety regulations across all functions.

This role requires extensive leadership experience, a track record of operational excellence, and the ability to work with vendors, sponsors, and community partners to deliver exceptional guest experiences.

Qualifications

• BA/BS Degree in a related field.
• 10+ years of related work experience.
• Experience overseeing physical venue operations.
• Experience with management, leadership and conflict resolution.
• Proven track record of developing and managing budgets.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Strong written, listening, and verbal communication skills.

Responsibilities

• Direct and oversee all facility operations, including staffing, scheduling, and post-event reviews.
• Analyze and improve policies to boost efficiency, safety, and performance.
• Lead staff recruitment, training, evaluation, and succession planning; define structure and roles.
• Lead cross-functional operations and budget reviews with stakeholders.
• Manage vendor, contractor, and partner relationships; negotiate contracts.

Skills

Leadership

Budget management

Communication skills

Staff management

Conflict resolution

Education

BA/BS Degree

Tools

Microsoft Office

Job description

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

A Brief Overview

The General Manager is responsible for the overall management and operation of the facility, including staffing, finance, marketing, production, maintenance, and related functions, while ensuring compliance with all federal and local safety regulations. This role provides organizational leadership and serves as a liaison between corporate staff, vendors, and venue partners.

Job Summary

• Direct and oversee all facility operations, including planning, organizing, and managing staff and daily activities. Manage day-to-day operations, including coordination of programs, events, and schedules; conduct post-event operational and financial reviews.


• Evaluate and enhance policies and procedures to improve operational efficiency, safety, and overall performance.


• Oversee staff management functions, including recruitment, hiring, training, supervision, performance evaluation, and succession planning. Define organizational structure and staffing requirements; maintain clear job descriptions and performance standards.


• Lead cross-functional meetings related to operations, financial performance, and staff training.


• Establish and manage relationships with vendors, contractors, sponsors, and strategic partners; negotiate contracts and monitor performance.


• Establish and manage the annual operating calendar, including initial programming strategy, hours of operation, and attendance and revenue projections for venue launch and ongoing operations.


• Develop, implement, and monitor operating budgets; oversee cost control and financial performance for operations and events.


• Identify and pursue partnership opportunities to enhance revenue, operations, and community presence. Develop and execute community engagement strategies; represent the organization at public events and build relationships with local stakeholders.


• Design and implement cross-departmental training and professional development programs, including pre-opening onboarding and operational readiness initiatives.


• Prepare and maintain all required reports, records, and permits in compliance with city and management requirements.


• Ensure compliance with all applicable local, state, and federal regulations, including OSHA; maintain and implement the Emergency Action Plan (EAP).


• Resolve escalated customer service issues, ensuring timely investigation and resolution.

Required Qualifications

• BA/BS Degree (4-year) In a related field


• 10+ years Of related work experience


• Experience and knowledge in overseeing physical venue


• Experience with management, leadership and conflict resolution


• Must have management experience and exceptional leadership abilities


• Must have proven track record of developing and managing budgets


• Computer savvy and proficient in Microsoft Office (Word, Excel and Outlook)


• Self-motivated with the ability to work in a fast paced environment


• Excellent written, listening and verbal communication skills


• Must be creative, detail-oriented person with an outgoing personality


• Knowledge of music industry preferred

Payscale: $97,734.63 - $115,000.00 annually

Bonus:

This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time:

• medical


• dental and vision insurance


• paid holidays


• vacation and sick time


• company paid basic life insurance


• voluntary life insurance


• parental leave


• 401k Plan (with a current employer match of 3%)


• flexible spending and health savings account options


• wellness offerings

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

Employer does not offer work visa sponsorship for this position.

Equal Employment Opportunity Statement AEG believes in equal employment opportunities for all, regardless of race, color, religion, sex (including pregnancy, childbirth, or related medical condition), gender, national origin, age, sexual orientation, disability, veteran status, genetic information or any other legally-protected classification. It is the Company’s policy to hire and promote the most qualified applicants, make employment decisions based upon merit, and to comply with all federal, state, and local equal employment opportunity laws. AEG is also committed to maintaining a work environment free of all forms of unlawful employment discrimination and harassment. This policy governs employment and all the Company’s terms and conditions of employment, including, but not limited to, policies and practices affecting recruitment, recruitment advertising, hiring, promotion, demotion, termination, transfers, reclassification, and selection for training, compensation, benefits, Company-sponsored educational programs, and all other aspects of employment. Our policy against harassment and discrimination extends to every aspect of the work environment, including abuse of electronic mail and all other forms of communications. ADA and Disability Accommodations As part of its commitment to equal opportunity employment, and in compliance with the Americans with Disabilities Act and applicable state law, AEG does not discriminate in any way or action on the basis of disability or qualifying medical condition, nor do we condone such discrimination.

The application deadline for this role is October 12, 2026