General Manager, Restaurant

LYFE Kitchen - Palo Alto; Palo Alto (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Wet Willie's in Palo Alto, California, is seeking a skilled manager to oversee restaurant operations and ensure excellent guest service. The individual will lead the team, manage P&L, and uphold high standards of cleanliness and food quality.

With at least 3 years of experience in full-service dining and strong leadership skills, the position plays a crucial role in creating a hospitable atmosphere. Bachelor’s degree or equivalent experience is preferred.

Qualifications

• Bachelor’s Degree or equivalent combination of education and experience.
• Minimum of 3 years of experience as salaried manager in full service, casual dining.
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction.

Responsibilities

• Oversee every aspect of restaurant and catering operations.
• Ensure excellent guest service that meets expectations.
• Control day-to-day operations, including profit & loss.

Skills

Leadership skills

Guest service excellence

P&L management

Staff management

Sanitation standards

Education

Bachelor’s Degree or equivalent

Job description

Responsibilities

• Oversee every aspect of LYFE Kitchen's restaurant and catering operations.
• Ensures excellent guest service that meets or exceeds expectations.
• Ensures that the restaurant is adequately staffed to meet guest needs.
• Controlling day-to-day operations – profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.
• Working with VP of Regional Operations to develop the restaurant's annual operating budget and control all profit and loss centers, including food, beverage, supply, utility and labor costs.
• Operating the business in accordance with LYFE Kitchen policies and applicable laws.
• Will directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Responsible for all financial (invoices, reporting) and personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures.
• Manage all shifts, which include daily decision‑making, staff support, scheduling and planning while upholding standards, product quality and cleanliness.
• Enforcing a safe and harassment‑free environment for both guests and our team members.
• Monitor daily activities to ensure quality food and cleanliness standards.
• Meet the restaurant's P&L, and expense goals.
• Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.
• Lead by example and follow up on restaurant action plans and each manager's professional development goals.

Requirements

• Bachelor’s Degree or equivalent combination of education and experience.
• Minimum of 3 years of experience as salaried manager in full service, casual dining.
• Experience with alcohol serving facility desirable.
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction.
• Demonstrated leadership skills, including coaching, directing, and motivating a team.
• Some exposure to P&L and sales building highly desirable.