General Manager, Restaurant

LYFE Kitchen; Palo Alto (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

LYFE Kitchen in Palo Alto, CA, is seeking a seasoned restaurant leader to oversee daily operations for our restaurant and catering services.

You will drive guest satisfaction, manage staffing and scheduling, and protect the P&L while partnering with the VP of Regional Operations on budgets. Candidates should hold a bachelor's degree and have at least three years as a salaried manager in full-service casual dining, with strong leadership.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 3+ years as a salaried manager in full-service casual dining.
• Experience with alcohol service is desirable.
• Demonstrated leadership and guest-satisfaction track record.

Responsibilities

• Oversee restaurant and catering operations.
• Ensure excellent guest service that meets or exceeds expectations.
• Staffing, scheduling, and directing daily operations to meet guest needs.
• Manage day-to-day operations and P&L, following cash control procedures.
• Collaborate with VP of Regional Operations on annual operating budget and cost controls.

Skills

Leadership

P&L management

Budgeting

Guest service

Education

Bachelor's degree

Job description

• Oversee every aspect of LYFE Kitchen's restaurant and catering operations.
• Ensures excellent guest service that meets or exceeds expectations.
• Ensures that the restaurant is adequately staffed to meet guest needs.
• Controlling day-to-day operations - profit & loss, by following cash control/security procedures, reviewing financial reports, and taking appropriate actions.
• Working with VP of Regional Operations to develop the restaurant's annual operating budget and control all profit and loss centers, including food, beverage, supply, utility and labor costs
• Operating the business in accordance with LYFE Kitchen policies and applicable laws.
• Will directly impact interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Responsible for all financial (invoices, reporting) and personnel/payroll related administrative duties, completed accurately, on time and in accordance with Company policies and procedures.
• Manage all shifts, which include daily decision-making, staff support, scheduling and planning while upholding standards, product quality and cleanliness.
• Enforcing a safe and harassment-free environment for both guests and our team members.
• Monitor daily activities to ensure quality food and cleanliness standards.
• Meet the restaurant's P&L, and expense goals
• Maintaining professional behavior while creating a warm, fun, friendly, and hospitable atmosphere.
• Lead by example and follow up on restaurant action plans and each manager's professional development goals.

Requirements

• Bachelor’s Degree or equivalent combination of education and experience
• Minimum of 3 years of experience as salaried manager in full service, casual dining
• Experience with alcohol serving facility desirable
• Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
• Demonstrated leadership skills, including coaching, directing, and motivating a team
• Some exposure to P&L and sales building highly desirable