General Manager (Restaurant)

CoralTree Hospitality; Orlando (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated General Manager for their restaurant. This role emphasizes leadership, financial management, and enhancing guest experiences. You will oversee daily operations, ensuring high standards of service and food quality while fostering a positive team environment. The ideal candidate will have a strong background in hospitality, excellent interpersonal skills, and a passion for delivering exceptional service. Join a company that values your contributions and offers a comprehensive benefits package designed for your growth and well-being.

Benefits

Team Member Travel Program

Unlimited Friends and Family Discounts

Comprehensive Health Coverage

401(k) Plan with Company Match

Employee Assistance Program

Paid Vacation and Sick Days

Exclusive Discounts from Top Brands

Qualifications

• 3+ years of hospitality or fine dining experience required.
• Strong leadership and supervisory skills are essential.

Responsibilities

• Lead daily restaurant operations and manage team performance.
• Ensure exceptional guest service and monitor food quality.

Skills

Leadership

Customer Service

Financial Analytics

Interpersonal Skills

Attention to Detail

Education

Bachelor's Degree in Business Management

Tools

Open Table

Micros

Craftable

Job description

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Overview

The Restaurant General Manager leads the daily operations of the restaurant. Duties include but are not limited to assisting with menu planning, maintaining sanitation standards, and assisting managers and team members on the floor during peak meal periods. The restaurant General Manager strives to continually improve guest and team member satisfaction, determines training needs to accomplish goals, then implements a plan of action. High focus on financial performance, superior guest service, team member engagement, labor management, and guest/team member satisfaction.

Benefits

At CoralTree Hospitality, we're committed to enriching your career and life experiences through unparalleled benefits that support your personal and professional growth. Joining the CoralTree team means gaining access to an exceptional benefits package designed with you in mind. Join us and discover a workplace where your contributions are valued and rewarded every day.

• Explore Freely: Immerse yourself in our Team Member Travel Program, with complimentary and discounted stays at CoralTree Hospitality properties.
• Share the Experience: Enjoy UNLIMITED Friends and Family discounted rates.
• Health Coverage: Comprehensive medical, dental, vision, life, disability benefits, pet insurance, and a flexible benefit plan.
• Build for the Future: 401(k) plan with company match.
• Support When You Need It: Employee Assistance Program.
• Enriched Lifestyle: Paid vacation, sick days, and holidays.
• Exclusive Discounts: Discounts from top brands like Apple, Live Nation, Samsung, Hertz, and more.

Additional benefits as part of the Lake Nona Wave Hotel team include wellness rates, restaurant discounts, team member meals, uniforms, and parking.

Responsibilities

• Communicate company priorities and vision to team members.
• Identify and improve service and food quality based on audits, comment cards, and incident reports, in cooperation with the Chef de Cuisine.
• Act as liaison between kitchen and floor to ensure exceptional guest service.
• Guide and coach team members to meet guest needs.
• Monitor ambiance and restaurant concept standards.
• Provide financial analytics for the venue and manage profit and loss data.
• Forecast revenue and products, and ensure schedules align with budgets.
• Lead in guest hospitality, creating a positive atmosphere.
• Manage reservations and maximize seating capacity using Open Table.
• Support on-floor operations during peak times.
• Promote restaurant through public relations opportunities.
• Ensure adherence to food service standards.
• Perform additional duties as assigned.

Qualifications

• Bachelor's degree in Business Management/Administration.
• At least three years of hospitality or fine dining experience.
• Alcohol service and Food Handler certifications.
• Familiarity with restaurant management software like Open Table, Micros, Craftable.
• Honesty, integrity, and professional behavior.
• Excellent interpersonal and customer service skills.
• Leadership and supervisory skills.
• Attention to detail and professional appearance.

Schedule

• 10-hour shifts.

License/Certification

• Serve Safe Certificate.