General Manager, Research Solutions Growth

Pulse Labs; United States; On-site; USD 120,000 - 160,000; Full time

Job summary

A prominent UX research firm in the United States seeks a General Manager for Research Solutions to oversee profitable growth, client relationships, and operational excellence. This role requires strong leadership in managing P&L, developing strategies for revenue expansion, and delivering quality across various client engagements. The ideal candidate has extensive experience in general management with a proven ability to drive business growth in a fast-paced environment.

Qualifications

• 6+ years of experience in general management, operations, or services leadership.
• Demonstrated ownership of P&L, budgets, and forecasting.
• Exceptional stakeholder communication and executive presence.

Responsibilities

• Drive profitable growth of the Research Solutions business unit, owning full P&L responsibility.
• Own and nurture key client relationships.
• Lead end-to-end service delivery across multiple concurrent client engagements.

Skills

P&L ownership

Client services

Revenue growth

Cross-functional team leadership

Stakeholder communication

Education

Bachelor’s degree in Business Administration or related field

MBA or advanced degree

Job description

A prominent UX research firm in the United States seeks a General Manager for Research Solutions to oversee profitable growth, client relationships, and operational excellence. This role requires strong leadership in managing P&L, developing strategies for revenue expansion, and delivering quality across various client engagements. The ideal candidate has extensive experience in general management with a proven ability to drive business growth in a fast-paced environment.