General Manager-QSR

Zohorecruit; Elkins (WV); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Health & vision insurance

401(k) with company match

Paid time off

Job summary

Wendy's Elkins, WV is seeking a hands-on General Manager to lead daily restaurant operations, drive guest satisfaction, and manage P&L. You will work on the floor with your team to ensure the Wendy's experience, oversee drive-thru performance, and coach staff from crew to assistant managers.

Ideal candidates have 3+ years in GM roles in fast-food, are ServSafe certified or willing to obtain, and hold a HS diploma or GED. Flexible hours and bonus opportunities accompany this leadership position.

Qualifications

• 3+ years of General Manager experience in fast-food or QSR with a drive-thru.
• ServSafe certification or willingness to obtain upon hire.
• High School Diploma or GED required.

Responsibilities

• Lead day-to-day restaurant operations across all dayparts with strong QSC standards.
• Own the P&L, manage sales, food/labor/paper costs, and controllable profit.
• Recruit, hire, train, and mentor assistant managers, shift supervisors, and crew members.
• Maintain brand and safety standards, ensure food safety compliance, and roll out new programs.
• Hit quarterly bonus targets by driving sales and customer satisfaction.

Skills

Operations leadership

P&L management

Team development

Food cost control

Customer service excellence

Education

High School Diploma or GED

Job description

Elkins, United States | Posted on 09/28/2026

Salary: $60,000 – $65,000 / year + Quarterly Bonus Potential

About the Role

Are you a hands-on restaurant leader who thrives on building great teams and delivering exceptional service? We are looking for an experienced General Manager to lead our Wendy’s restaurant team in Elkins, WV.

As General Manager, you will run the day-to-day operations, owning everything from guest experience and drive-thru speed to P&L results, food/labor cost controls, and team development. This is an active, in-position leadership role—working alongside your team on the floor to drive excellence, not managing from a back office.

What You’ll Do

• Lead Restaurant Operations: Oversee day-to-day operations across all dayparts. Maintain high Quality, Service, and Cleanliness (QSC) standards, drive fast drive-thru times, and deliver Wendy's "A Cut Above" customer experience.
• Own the P&L: Manage sales performance, control food, labor, and paper costs, and drive controllable profit to hit target metrics.
• Develop Your Team: Recruit, hire, train, and mentor assistant managers, shift supervisors, and crew members to build strong internal bench strength for promotion.
• Maintain Brand & Safety Standards: Ensure food safety compliance, lead operational evaluations, and seamlessly execute new product rollouts and brand programs.
• Hit Bonus Targets: Drive sales growth, profit goals, and customer satisfaction metrics to maximize your quarterly bonus payouts.

What We’re Looking For

• Experience: 3+ years of General Manager experience in a fast-food or QSR environment with a drive-thru.
• Financial Acumen: Proven ability to manage a store P&L, understand food and labor costs, and act on performance metrics.
• Hands-on Leadership: A coaching mindset and a track record of working shoulder-to-shoulder with crew members to lead by example.
• Certifications: ServSafe Certified (or willing to obtain upon hire). High School Diploma or GED required.
• Flexibility: Ability to work standard QSR hours, including nights, weekends, and holidays as business needs dictate.
• Base Salary: $60,000 – $65,000 / year
• Bonus Program: Quarterly bonus opportunities based on sales, controllable profit, and customer survey results.
• Health & Wellness: Comprehensive medical, dental, and vision coverage.
• Retirement: 401(k) plan with company match (50% match up to 5%).
• Paid Time Off: Paid vacation (2 weeks to start, increasing with tenure) plus a paid birthday.
• Holiday Perks: Closed Thanksgiving Day and Christmas Day; reduced hours on Christmas Eve, New Year’s Eve, and New Year’s Day.