General Manager - Wendy's

Wendy's - Wiley Management; Aloma (FL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

401k

Health insurance

Dental insurance

Life insurance

Bonuses

Job summary

Wendy's - Wiley Management is seeking a General Manager to lead daily operations and drive overall restaurant performance. You will oversee the team, ensure high standards of service, and maintain a positive work environment while achieving revenue and profits.

Responsibilities include driving customer loyalty, managing budgets for food and labor, and enforcing food safety. The role requires at least two years of managerial experience and the ability to multitask in a fast-paced setting.

Qualifications

• Must have two+ years of restaurant general managerial experience.
• Ability to multi-task while maintaining composure and giving direction.
• Strong customer orientation and professionalism in fast-paced environments.

Responsibilities

• Grow restaurant revenue year over year by driving customer loyalty and frequency.
• Oversee profitability through food and labor controllables.
• Maintain budgets across supplies, repairs, and other operating areas.
• Train and supervise crew members and Team Trainers; reinforce food safety procedures.
• Conduct shift walk-throughs to ensure readiness for opening/closing.
• Communicate with team through huddles and manager meetings; maximize retention.
• Supervise and delegate execution of operations tasks and ensure policy compliance.
• Ensure quality, production, and service standards and maintain a safe, professional environment for customers and employees.

Skills

Restaurant management

Team leadership

Customer service

Multitasking

Education

High School Diploma or GED

Job description

As a General Manager at Wendy's, you will be responsible for assisting the execution of daily operations activities. You are responsible for the overall effectiveness and results of the entire restaurant. You will be expected to lead and build a high performing team within your unit and have a positive work environment.

Specific Responsibilities Include:

• Grow the revenue of the restaurant year over year through driving customer loyalty and frequency.
• Achieve profitability through successful oversight of food and labor controllables.
• Maintain budgets within supplies, repairs, and other areas of the business.
• Train, monitor and reinforce food safety procedures to crew members.
• Perform walk-thrus through-out the shift to ensure restaurant is ready to open/close.
• Communicate with crew members and Team Trainers through team huddles, manager meetings, etc. Supervise crew members and Team Trainers in a way that maximizes retention.
• Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies and procedures.
• Ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customer and other employees.

Education / Experience

• High School Diploma or GED required.
• Must be at least 18 years of age
• Two or more years of restaurant general managerial experience
• Ability to multi-task while maintaining composure and giving sound advice and direction. Must be able to take direction, give direction, work well in a team environment and have a strong customer orientation focus. Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues.
• Ability to work, concentrate and perform duties accurately in a fast paced environment that may involve noise and hot/cold temperatures or other elements.
• Must be able to stand for prolonged periods of time. Position requires the use of a headset. Frequent lifting and carrying (up to 25-50 pounds, as necessary), reaching, pushing, pulling, bending, kneeling and stooping is involved.
• Must be available to report for work promptly and regularly, as well as work all day parts and days of the week.
• May be required to transfer from one location to another and must have the ability to travel to other Area offices as business needs dictate.

We are also a proud equal opportunity employer - that means all races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations in order to enable people with disabilities to perform the essential functions of their jobs.

Pay range: $50,000 - $60,000 per year plus quarterly bonuses, 401k, and health, dental, and life insurance benefits