General Manager Position

Playa-Bowls; Elizabeth (NJ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

5 free work shirts

Early access to seasonal apparel drops

7 vacation days (PTO)

Meal Plan Discounts: 30% off shift, 50

Job summary

Playa Bowls in New Jersey is seeking a General Manager to oversee in-store shifts and administrative work on-site. You will manage team prep, customer service, inventory, scheduling, training, cash handling, and maintenance while ensuring quality and consistency across all offerings.

The role demands leadership, strong communication, and a hands-on approach to daily operations, with extended hours including admin duties.

Qualifications

• 2+ years of restaurant managerial experience.
• Open availability for long hours.
• Valid driver’s license.
• Knowledge of supply chain.
• Strong communication and active listening.
• Critical thinking and problem-solving.
• Ability to work with employees of all ages.
• Attend mandatory weekly admin meetings (in person or virtual).
• Working smartphone.
• In-store and admin hours - 50 hours weekly.

Responsibilities

• Quality Control - ensure product consistency and freshness.
• Product presentation - monitor prep, portions, and presentation.
• Inventory management - orders, deliveries, and inventory tracking.
• Customer service - investigate and resolve complaints.
• Scheduling - staff hours to meet labor goals.
• Training - organize and direct employee training.
• Store procedures - follow opening/closing procedures and improve operations.
• Cash management - balance tills and deposits; tip distribution.
• Maintenance - schedule equipment maintenance/repairs.
• HR - hiring, evaluations, and personnel issues.
• Marketing initiatives - execute marketing tactics and community outreach.

Skills

Restaurant management

Staff leadership

Customer service

Inventory management

Scheduling

Communication

Critical thinking

Job description

The General Manager will oversee both in store shifts and administrative work ON SITE. While on shift, the General Manager will oversee that team members are correctly prepping fruit, blending frozen fruit bases making smoothies, topping smoothie bowls, taking customer orders, cleaning work stations, and executing effective customer service.

OVERALL RESPONSIBILITIES

• Quality Control - product consistency and freshness
• Product Presentation - Monitor food preparation methods, portion sizes, and presentation of food and drinks (Instagram worthy products)
• Inventory - placing orders for food and dry goods; verifying deliveries are correct in quantity and quality; maintaining food and equipment inventory numbers
• Customer Service - investigate and resolve customer complaints
• Scheduling - staffing appropriate number of hours to meet labor percentage goals
• Training - organize and direct employee training programs
• Store Procedures - adhere to company directed opening/closing procedures, review work procedures and operational problems to determine ways to improve service, performance, and/or safety
• Cash Management - ensure cash tills are balanced, make bank deposits, ensure cash tips are distributed in a timely manner
• Maintenance - assist with scheduling any equipment and minor maintenance/repairs
• Human Resources - hiring, employee evaluations, and resolving any personnel issues
• Marketing Initiatives - execute corporate run marketing tactics, community outreach to local businesses/partnerships

REQUIREMENTS:

• 2+ years Restaurant Managerial Experience
• OPEN availability
• Valid driver’s license
• Knowledge of supply chain
• Communication and Active Listening skills
• Critical Thinking skills
• Ability to work with employees/co-workers of all ages
• Attending Mandatory weekly admin meetings (in person or virtual)
• Working smartphone
• In Store and Admin Hours - work 50 hours weekly (including administrative work)

BENEFITS:

• 5 free work shirts
• Early access to seasonal apparel drops
• 7 vacation days (PTO)
• Meal Plan Discounts: 30% off shift, 50% on shift
• Payment of successful Serv Safe certificate

We are New Jersey's #1 Acai shop! Starting in 2014, our co-founders Rob and Abby began selling Acai bowls on a cart on the boardwalk in Belmar, NJ. Since then, Playa Bowls has reached out to all areas of New Jersey. We make everything in house, from the frozen bases down to prepping our own fresh fruit!