General Manager, Pizzeria

Resorts World Las Vegas; Las Vegas (NV); On-site; USD 120,000 - 170,000; Full time

Job summary

Resorts World Las Vegas is seeking a Restaurant General Manager to lead and energize the team to deliver a world-class dining experience. You will ensure food and drink quality and maintain daily presentation of the restaurant.

You will administer personnel, engage guests, educate staff, ensure sanitation, drive revenue, manage inventory and budgets, audit P&L, and uphold alcohol service regulations. Expect to uphold RWLV values across the department.

Qualifications

• Experience managing a lounge or restaurant in a similar environment.
• Strong knowledge of restaurant financial management and P&L.
• Ability to lead and mentor a team and communicate clearly in English.
• Flexibility to work nights, weekends and holidays.

Responsibilities

• Lead and educate the team to deliver a world-class dining experience.
• Administer personnel and interact with guests for feedback.
• Ensure sanitation and health code compliance in the kitchen and dining areas.
• Drive revenue through smart marketing, networking and team engagement.
• Manage inventory, COS, labor, and operating cash flow.
• Audit monthly P&L and act on variances.
• Uphold alcohol service regulations and company standards.
• Assist with restaurant openings/closings and core values adherence.

Skills

General restaurant operations

Financial management

Restaurant management software

English communication

Professional appearance

Customer service

Company rules & procedures

Team leadership & mentoring

Shift flexibility

Education

5+ years lounge/restaurant experience

3+ years lounge/restaurant management

21+ years of age

Job description

Summary Statement:

The Restaurant General Manager is responsible for leading, educating, motivating and energizing the team to provide a world class dining experience. This role will ensure food and drink quality, while maintaining daily presentation of the restaurant.

Primary Job Duties: Includes but is not limited to:

• Administer all aspects of personnel to restaurant team members.
• Interact with customers and guests to receive feedback on their service.
• Provide ongoing education to team members on industry trends and service etiquettes.
• Ensure sanitation procedures and organization of work area adhere to all health code regulations and standards.
• Increase restaurant revenue through marketing strategies, networking and team member engagement.
• Maintain inventory levels for food, supplies and equipment.
• Manage budgeted revenue, cost of sales (COS), labor, supplies and operating cash flow (OCF).
• Audit monthly profit and loss statement and act on all variances.
• Promote responsible alcohol sales and service and ensure compliance with local alcohol service regulations.
• Assist with restaurant opening and closing responsibilities, when needed.
• Escalate critical issues to General Manager or Director of Restaurants.
• Ensure all Resorts World core values and property and department standards are implemented and applied.
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.

Qualifications: Includes but is not limited to:

• Working knowledge of general restaurant operations.
• Proficient in restaurant financial management.
• Working knowledge of restaurant management software system(s).
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer services skills.
• Ability to obtain maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• Ability to successfully lead and mentor a team.
• Ability to work varied shifts, including nights, weekends and holidays.

Preferred:

• Previous experience working in a large, luxury resort setting.

Minimum Education and Experience:

• At least five years of experience working in a Lounge or Restaurant in a similar or related environment.
• At least three years of Lounge or Restaurant management experience in a similar or related environment.
• At least 21 years of age.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States
• Ability to obtain the following:
• Non-Gaming Card
• Alcohol Awareness Card
• Food Handling Card

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.
• Prolonged sitting/standing.
• Bending and reaching.
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 30 lbs.
• Eye/hand coordination.
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.

• Everyone is an Ambassador –No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
• Everyone works in Safety –If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
• Everyone works in Security –If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
• Everyone works in EVS –If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
• Everyone works in Guest Experience –If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.