General Manager Phoenix

DeVita & Hancock Hospitality; Phoenix (AZ); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading hospitality company is seeking a General Manager for their Phoenix location. The ideal candidate will manage restaurant operations, ensuring high-quality customer service and profitability while overseeing a team of assistant managers and employees. Responsibilities include staff management, food preparation supervision, and inventory control. This full-time role requires strong leadership skills and the ability to work flexible hours, including weekends and holidays.

Qualifications

• Must be 18+, have a valid driver’s license, and reliable transportation.
• Willing to work overtime, holidays, weekends; stamina for 50-60 hours/week.

Responsibilities

• Manage a staff of 3 Assistant Managers and approximately 25-30 employees.
• Ensure customer service and high-quality products are delivered.
• Control inventory using weekly inventory systems.

Skills

English

Math

Tools

Excel

Word

Job description

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General Manager

About The Job: General Manager Phoenix

Summary: Manages all functions of the restaurant to ensure customer service and high-quality products are delivered, and ensures restaurant profitability. Responsible for the successful execution of fast and accurate sandwiches, world-class customer service, while maintaining a clean and organized shift.

Duties And Responsibilities

• Manage a staff of 3 Assistant Managers and approximately 25-30 employees. Assign, oversee, and evaluate work for compliance.
• Manage hiring, training, evaluating, discipline, and termination of employees.
• Provide on-the-job training for new employees.
• Delegate and be responsible for ordering, receipt, storage, and issuing of all food, labor, equipment, cleaning, and paper supplies to minimize waste or theft.
• Assist in supervision, preparation, sales, and service of food.
• Forecast food items by estimating consumption per shift.
• Supervise food preparation and service operations during shifts. Assist during rush periods to maintain efficiency.
• Assist with greeting customers, taking orders, using the cash register, assembling orders, and checking for accuracy.
• Ensure every customer receives world-class customer service.
• Route deliveries and supervise drivers to maximize delivery business and speed.
• Complete daily food preparations and opening procedures.
• Execute systems and procedures with integrity and completeness.
• Accurately complete daily, weekly, and periodic paperwork.
• Control inventory using weekly inventory systems and maintain regular ordering schedules.
• Conduct weekly manager meetings.
• Audit systems, procedures, and shift paperwork.
• Perform preventative maintenance on equipment and supplies.
• Perform other related duties as required.
• Be responsible for 100% of cash drawers during shifts.
• Manage deposits and change orders per operating procedures.

Knowledge, Skills, Abilities & Work Environment

• Fluent in English; strong math skills; proficiency in software like Excel and Word.
• Physical ability to stand, walk, sit, use hands, reach, talk, hear, and perform physical tasks up to 50 pounds.
• Reasonable accommodations can be made for disabilities.
• Occasional exposure to mechanical parts; moderate noise level.

Special Requirements

Willing to work overtime, holidays, weekends; must be 18+, have a valid driver’s license, reliable transportation, current insurance, clean driving record, and stamina for 50-60 hours/week.

Contact: [e-mail]

Additional Details

• Industry: Other
• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management, Manufacturing
• Industry: Restaurants

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