General Manager, Performance

Nothing Bundt Cakes; Nashville (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Cake discounts

Job summary

Nothing Bundt Cakes in Nashville, TN seeks a General Manager to lead daily bakery operations, guest experience, cake production and brand presentation. You will drive sales, manage P&L, and ensure warm, welcoming service that reflects NbC values.

The role emphasizes team leadership, inventory control, and community engagement, with opportunities for growth as the brand expands locally.

Qualifications

• High school diploma or GED required.
• 1–3 years of leadership experience in retail, hospitality or foodservice.
• Proven ability to hire and develop teams and deliver superior service.
• Experience setting productivity goals, inventory par levels and staff schedules.
• Foodservice safety training certificate or willingness to obtain within 30 days.
• Basic proficiency in Word, Excel and Outlook, and comfortable learning new technologies.

Responsibilities

• Direct the team and day-to-day operation for guest experience, cake production, merchandising and inventory control.
• Drive sales and profitability while maintaining high-quality cakes and a welcoming environment.
• Uphold NbC core values and serve as culture carrier within the bakery and community.
• Lead hiring, training and development to build a strong, service-focused team.

Skills

Leadership

Staff development

Operations planning

Cost management

Education

High school diploma or GED

Foodservice safety training certificate

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Health insurance

At Nothing Bundt Cakes , the General Manager keeps the atmosphere upbeat and the sweets coming. The General Manager directs the team and day-to-day operation, which includes all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management and inventory control. The ultimate objective of this role is to drive sales and profitability while ensuring the highest-quality cakes, a warm, welcoming environment and superior service are consistently provided to our guests. They exemplify NbC core values and serves as the key culture carrier to bring joy to the bakery and beyond in the community while building the team’s commitment to our guests and the NbC brand. And as part of this successful and growing brand, there is no shortage of opportunities for promotion.

But personal growth and bringing joy to people every day are just a couple of perks of

Cake discounts. It’s literally a piece of cake!

We love to celebrate and bring joy to the community.

Education, Certifications And Work Experience Requirements

• High school diploma or GED; 1-3 years of leadership experience managing teams, business operations and the guest experience in the retail, hospitality or foodservice industries.
• Demonstrated success in hiring and developing teams, creating a superior service environment and achieving financial objectives.
• Experience in creating productivity goals, inventory par levels and team schedules, and managing costs.
• Foodservice safety training certificate (or required to obtain within 30 days of employment).
• Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies.

Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.