General Manager: Ops & Growth Leader for Moving Services

Sunshine Affordable Movers; Florida; On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Performance bonuses

Paid time off

Career growth

Leadership role

Professional environment

Job summary

Sunshine Affordable Movers in Florida is seeking an experienced General Manager to oversee daily operations, supervise staff, and drive profitability while delivering outstanding customer service.

You will manage dispatch, scheduling, training, and safety, report on performance, and lead a high-performing team in a growing moving company.

This role demands strategic thinking, strong communication, and the ability to build efficient processes that scale with the business.

Qualifications

• 3+ years of management experience in moving, transportation, logistics, or home services (as a constraint).
• Strong leadership and team-building skills.
• Excellent communication and customer service abilities.
• Experience managing schedules, employees, and daily operations.
• Ability to solve problems and make sound business decisions.
• Proficient with Microsoft Office and scheduling software.
• Valid driver's license and reliable transportation.

Responsibilities

• Oversee all daily business operations.
• Manage dispatching, scheduling, and moving crews.
• Recruit, train, and supervise office staff, drivers, and movers.
• Ensure every move is completed safely, efficiently, and professionally.
• Handle customer concerns and resolve service issues.
• Monitor company performance, expenses, and profitability.
• Maintain compliance with company policies and safety standards.
• Coordinate truck maintenance and equipment management.
• Develop operational procedures to improve efficiency.
• Report weekly on financial performance, staffing, and operational metrics.
• Help grow the business through outstanding customer service and operational excellence.

Skills

Leadership

Team-building

Communication

Customer service

Scheduling

Problem solving

Microsoft Office

Driver's license

Tools

Scheduling software

Job description

Sunshine Affordable Movers in Florida is seeking an experienced General Manager to oversee daily operations, supervise staff, and drive profitability while delivering outstanding customer service.

You will manage dispatch, scheduling, training, and safety, report on performance, and lead a high-performing team in a growing moving company.

This role demands strategic thinking, strong communication, and the ability to build efficient processes that scale with the business.