General Manager

Confidential; Norfolk (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

Confidential seeks a General Manager in Norfolk to oversee daily office operations, ensure profitability, and maintain compliance with company and government regulations. You will direct the workflow of drivers, packers, and helpers, providing training to foster a positive customer experience and a productive work environment.

Responsibilities include reviewing financial statements, communicating with associates, assigning work, and handling personnel decisions.

Qualifications

• Experience managing teams in logistics or transportation.
• Knowledge of residential, commercial, and military move processes.
• Ability to solve problems effectively and efficiently.
• Ability to take charge frequently.

Responsibilities

• Oversee office operations to ensure profitability and compliance.
• Direct workflow of drivers, packers and helpers and train staff.
• Review financial statements to identify improvements.
• Hire, evaluate, and supervise personnel as needed.
• Communicate with move management/operations to resolve issues.

Skills

Company systems knowledge

Move process knowledge

Problem solving

Leadership under pressure

Job description

The General Manager will oversee operations and tasks performed at respective office to ensure all facets run smoothly and at a profit, make necessary decisions for the office in order to ensure compliance with company and government regulations, and direct the workflow of drivers, packers, and helpers as needed, ensuring a positive experience for the customer through training and a positive work environment for employees

Essential Functions:

• Review financial statements to determine where improvements need to be made
• Meet with associates on a regular basis to communicate expectations and scheduling
• Assign work to subordinates in a manner that is conducive for the office to run at a profitable and efficient manner as well as follow up on assigned tasks
• Intervene as necessary in all facets of the office
• Determine ways to advertise and get leads on potential moves
• Authorize invoices for payment and transmit invoices to corporate office
• Make any personnel decisions as necessary including hiring or recruitment, terminations, evaluations, and disciplinary reports
• Report any significant issues to the Regional Vice President for further action as needed
• Ability to resolve employee conflict
• Communicate/escalate client related issues with move management/operations
• Other duties as assigned

Knowledge, Skills and Abilities:

• Knowledge of company systems
• Knowledge of residential, commercial, and military move process
• Ability to problem solve effectively and efficiently
• Ability to take charge frequently

Required Education and Experience:

• Required: Previous managerial experience
• Required: Previous experience in logistics and transportation

Working Conditions:

• Mostly indoors, working outdoors is sometimes required
• Lifting in excess of 20 lbs is sometimes required
• Lifti ng in eXces s of 50 lbs is rarely required