General Manager – Operations & Revenue

Freedom People; United States; Remote; USD 75,000 - 120,000; Full time

Benefits offered by this job

Employee discount

Flexible schedule

Paid time off

Paid training

Job summary

The Freedom People is seeking a results-driven General Manager - Operations & Revenue to lead daily operations and drive revenue growth in a remote setting within the United States.

You will own execution across all operational functions, implement process improvements, monitor performance, and collaborate with the founder and leadership team to scale the business through disciplined operations and measurable results.

Qualifications

• Proven management experience running operations in a small to mid-sized business.
• Strong understanding of revenue metrics, sales pipelines and financial performance indicators.
• Experience managing teams, conducting performance reviews, and driving accountability.
• Process-oriented with systems mindset; able to build and follow operational playbooks.
• Excellent organizational skills to oversee multiple functions, priorities, and deadlines.
• Strong communication skills for cross-functional leadership and stakeholder collaboration.

Responsibilities

• Oversee day-to-day operations, ensuring systems and playbooks are followed with consistency.
• Identify opportunities to improve operational efficiency and streamline workflows.
• Ensure compliance with internal standards and quality benchmarks across departments.
• Translate strategic objectives into actionable operational plans with clear timelines.

Skills

Operations leadership

Revenue management

Team leadership

Performance tracking

Strategic execution

Remote collaboration

Job description

Job Summary

We are seeking a results-driven and hands-on General Manager - Operations & Revenue to lead the day-to-day operations of our growing business with energy and expertise. This is not a corporate management role. In this pivotal position, you will own execution across all operational functions, drive revenue performance, ensure the team delivers consistently, and turn strategy into measurable results. You will work closely with the founder and leadership team, and your ability to manage people, processes, and performance will be instrumental in scaling The Freedom People to the next level.

This position offers an exciting opportunity for a passionate, execution-focused leader to shape the success of a fast-moving company through disciplined operations and a relentless focus on results.

Key ResponsibilitiesOperational Leadership

• Oversee and manage all aspects of day-to-day business operations, ensuring systems, processes, and playbooks are followed with consistency and precision.
• Identify and implement opportunities to improve operational efficiency, streamline workflows, and elevate overall business performance.
• Ensure compliance with internal standards, operational protocols, and quality benchmarks across all departments and functions.
• Collaborate with leadership to translate strategic objectives into actionable operational plans with clear timelines and deliverables.

Revenue Performance

• Monitor and drive monthly revenue targets, sales performance, and key financial metrics to ensure the business hits its goals every period.
• Track pipeline metrics, conversion rates, and activity levels across revenue-generating functions, providing data-driven insights for continuous improvement.
• Develop and execute strategies to maximize revenue streams, including sales growth initiatives, promotional activities, and process optimization.
• Identify performance gaps early and take swift corrective action to maintain momentum and protect the bottom line.

Team Leadership

• Recruit, manage, mentor, and evaluate internal team members, fostering a high-performance culture focused on accountability and excellence.
• Ensure every team member understands expectations, has clarity on their role, and delivers strong execution against defined KPIs.
• Conduct regular performance reviews, training sessions, and development conversations to support staff growth and address underperformance promptly.
• Build a motivated, aligned team environment where ownership and initiative are recognized and rewarded.

Reporting & Metrics

• Track, analyze, and report on weekly and monthly business metrics, providing leadership with clear visibility into operational and financial performance.
• Deliver timely performance updates, highlighting operational risks, emerging opportunities, and recommended actions.
• Maintain dashboards and reporting systems to ensure data accuracy and accessibility for decision-making at all levels.

What Success Looks Like

• Revenue targets are consistently achieved or exceeded month over month.
• The team understands expectations, operates with accountability, and delivers strong results.
• Operational processes are followed, measured, and continuously improved.
• Leadership has clear, real-time visibility into business performance and can make informed decisions with confidence.

What This Role Is Not

This role is not focused on developing corporate strategy. Strategy is set by the founder and leadership team. The General Manager is responsible for executing the plan, managing the team, and ensuring the business performs at the highest level every day.

Requirements & Ideal Experience

• Proven management experience running operations in a small or mid-sized business, with a track record of driving measurable results.
• Strong understanding of revenue metrics, sales pipelines, conversion tracking, and financial performance indicators.
• Demonstrated success in managing teams, conducting performance reviews, and driving accountability in fast-paced environments.
• Process-oriented and systems-minded, with the ability to build, follow, and improve operational playbooks.
• Exceptional organizational skills with the ability to oversee multiple functions, priorities, and deadlines simultaneously.
• Strong communication skills for leading team meetings, conducting training sessions, interviewing candidates, and collaborating with cross-functional stakeholders.
• Comfortable working autonomously in a remote environment and thriving under pressure with minimal hand-holding.

Compensation

• Base Salary: *$75,000 + performance incentives tied to business results.
• On-Target Earnings: *Above $100,000 annually.

About Us

Learn more about The Freedom People at

Job Type: Full-time

Pay: $75,000.00 - $120,000.00 per year

Benefits

• Employee discount
• Flexible schedule
• Paid time off
• Paid training

Work Location: Remote