General Manager, Operations & Continuous Improvement

Liebherr-Werk Nenzing GmbH; Houston (TX); On-site; USD 140,000 - 190,000; Full time

Job summary

Liebherr-America, Inc. is seeking a General Manager Operations for its US MCC Operations, Workshops, Rental Fleet Operations, Training, DiSC, Used Equipment Management, Sales Administration and Warranty.

The role emphasizes continuous improvement and a strong customer service mindset across multiple facilities in the United States. The position oversees procurement and distribution of production and spare parts, drives safety and 6S initiatives, and leads a diverse team toward meeting

Qualifications

• Bachelor’s degree in a related field (i.e. Business, Engineering, Supply Chain, Material Management) with 5 years of progressive experience in product support and distribution including 2 years materials and/or manufacturing experience; or equivalent combination of education and experience.

Responsibilities

• Ensures the efficient operations and proper working environment across all Liebherr MCC facilities.
• Conducts annual budget setting and strategic planning for Operations in alignment with MCC global strategies.
• Builds and leads a team to achieve strategic goals and supervises in accordance with company policies and laws.
• Sets up and maintains efficient Workshops and supports internal/external training development.
• Promotes use of digital tools and DiSC initiatives; ensures access for customers.
• Implements processes and procedures to achieve warranty metrics; supports used equipment trade-ins and purchases.
• Assists Sales Administration with workflow and continuous improvement; maintains inventory management.
• Ensures staff are trained and maintains a training progress matrix.
• Manages rental equipment inspection, analysis, readiness, and market preparation; monitors inventory control.

Skills

Leadership

Budgeting

Strategic planning

Team management

6S and safety

Education

Bachelor’s degree in a related field

Tools

DiSC

Inventory management software

Computer systems

Job description

Liebherr-America, Inc. is seeking a General Manager Operations for its US MCC Operations, Workshops, Rental Fleet Operations, Training, DiSC, Used Equipment Management, Sales Administration and Warranty.

The role emphasizes continuous improvement and a strong customer service mindset across multiple facilities in the United States. The position oversees procurement and distribution of production and spare parts, drives safety and 6S initiatives, and leads a diverse team toward meeting