General Manager - NEW Restaurant Relaunch

Coral Tree Cafe; Los Angeles (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Alliance Hospitality Group is seeking a General Manager to lead our Los Angeles fine dining concept. You will oversee service excellence, dining room operations, and staff development while ensuring adherence to health and safety standards.

The ideal candidate has at least 5 years in GM roles within upscale restaurants, strong guest relations, and the ability to drive financial and operational performance. This full-time position requires flexible hours and a passion for hospitality.

Qualifications

• Minimum 5 years of General Manager experience in a fine dining service role.
• Strong customer service skills with ability to offer personalized guest experiences.
• Excellent organizational and time management with attention to detail.
• Availability to work irregular hours, weekends, events, holidays.
• Solid food and beverage knowledge.

Responsibilities

• Execute and maintain quality and consistency of food and service per standards.
• Provide warm, attentive, and courteous service to guests.
• Understand market surroundings and competitive landscape.
• Measure service via audits and guest/employee feedback.
• Maintain safety, sanitation, and cleanliness; oversee repairs and maintenance.
• Drive standards in day-to-day operations; inspire and inform staff.
• Lead management development and quarterly evaluations; recruit and discipline as needed.
• Oversee budget adherence, cost controls, and revenue improvement.

Skills

General management

Customer service

Operations leadership

Food & beverage knowledge

Staff development

Tools

POS systems

Restaurant software

Job description

JOIN OUR TEAM IF. . YOU ARE LOOKING FOR:

• Fun, vibrant atmosphere.
• Polished, sleek, high‑end space.
• Work alongside a team of true hospitality professionals and culinary talents.
• A dynamic leadership team that celebrates you for your individuality.
• Supportive team and leadership.

OUR MISSION

To build relationships within our community by serving them with passion in a hospitable environment while providing food that is honest, consistent and fresh.

WHAT MAKES US UNIQUE

You would be joining a team of true restaurant hospitality professionals who are driven by quality, consistency and integrity with everything we do. We provide a positive, professional environment and constantly drive towards excellence. We value each individual team member and take a personalized approach to their growth. These same philosophies are carried through with our guests, vendors and everyone who we interact with. Alliance Hospitality Group is a growing company and we are looking for team members to grow with us.

OUR CONCEPT

Alliance Hospitality Group, the team behind Los Angeles' Baltaire, Encanto and Sexy Roman in Scottsdale, is relaunching an iconic concept. This restaurant will house hospitality professionals with an unwavering desire to deliver exceptional service.

About the Role

What We Expect

• Execute and maintain quality and consistency of food and service with full adherence to standards; to acquire and protect restaurant sales – act with a sense of urgency, be friendly, professional, and engaged
• Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service
• Understand the market and surrounding areas (i.e. restaurants, businesses, hotels)
• Regularly measure and evaluate service through company service audits, and leveraging guest/employee feedback
• Maintain the highest level of safety, security, sanitation, and cleanliness of facility
• Oversee Repairs & Maintenance
• Must understand how to use basic computer applications and POS systems
• Drive all standards in day‑to‑day operations
• "Inspire, Inspect, and Inform" restaurant personnel on a daily basis

General Executive Management

• Develop management team to develop people and manage systems.
• Give Managers meaningful and challenging work assignments.
• Conduct quarterly management evaluations to track improvement of fundamental skills.
• Develop hourly staff positions within the restaurant, conduct quarterly restaurant staff evaluations.
• Hire great talent and terminate any member of the staff on an as needed basis.
• Develop plans for continuous improvement in the restaurant's service levels.
• Lead and drive the restaurant's PR, Marketing, and Sales Building efforts/tactics.
• Must firmly confront poor performance while also recognizing and rewarding good performance.
• Maintain good rapport with vendors and have the capacity to work with multiple owner wants and needs.
• Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills.
• Implement efficient and productive systems/processes in all departments (staffing levels, etc.).
• Must be compliant with all California State labor/hiring laws, Department of Health standards, and OSHA standards.

Financial and P&L Adherence

• Build a culture of financial responsibility (sales tracking, labor, waste, breakage, PPA, proper tip reporting, manage costs).
• Accurately process and submit.
• Develop, establish, implement, and enforce proper and timely use of waste sheets and labor proforma.
• Control cash, credit, and other receipts by following company cash handling/reconciliation procedures.
• Assist in developing plan to meet or surpass expectations set by P&L projections with an eye toward maximizing efficiency and productivity and holding department managers accountable to budgets.
• Approve/track all spending and prepare any necessary paperwork in a prompt and organized fashion.
• Seek better efficiency and productivity.
• Hold all Department Managers accountable for costs and budgets.

Ideal Candidates Will Have

• Minimum of 5 years of General Manager experience in a service‑oriented position within a fine dining restaurant.
• Strong customer service skills, with the ability to provide personalized recommendations to guests.
• Strong organizational and time management skills with a particular attention to detail.
• Must be available to work irregular hours, shifts, weekends, special events, weekends and holidays.
• Strong food and beverage knowledge.

Physical Requirements

• The physical requirements listed below are examples of those of the General Manager may need to perform in order to carry out essential job functions:
• Persons performing service in this position will exert 50 pounds of force frequently to lift, carry, push, pull, or otherwise move objects.
• Ability to work in hot and cold environments.
• This type of work involves a combination of sitting, walking, and standing for periods of time.

Reasonable accommodation may be made to enable a person with a disability to perform the essential functions of this job.