General Manager - Nashville, TN

Fogo de Chão; Nashville (TN); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a passionate General Manager to lead its restaurant team. This role encompasses overseeing daily operations, ensuring guest satisfaction, and developing future leaders within the restaurant. The ideal candidate will have extensive experience in restaurant operations, particularly in churrasco cuisine, and a commitment to fostering a positive work environment. This innovative firm offers a fulfilling career with opportunities for professional growth and a comprehensive benefits package. If you thrive in a dynamic setting and are ready to make a significant impact, this is the perfect opportunity for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Company-Paid Life Insurance

Short-Term Disability

Voluntary Benefits Package

Qualifications

• 5 years of restaurant operations experience required.
• Knowledge of churrasco and churrascaria cuisine preferred.

Responsibilities

• Oversee restaurant leaders and ensure appropriate staffing levels.
• Achieve revenue targets and monitor key performance indicators.
• Ensure guest satisfaction and brand consistency.

Skills

Restaurant Operations

Leadership Development

Guest Satisfaction

Financial Management

Churrasco Cuisine Knowledge

Education

High School Diploma

Bachelor's Degree in Hotel/Retail Management

Job description

At Fogo de Chão, we strive to give our guests an unforgettable dining experience of discovery while showcasing the Culinary Art of Churrasco. Our mission is to ignite fire and joy to care for our team, our guests, and our communities. We believe better futures start when we bring our best to the table every day to Feed a Purposeful Future – starting with our team members. We feed our teams with fulfilling job opportunities, making space around the table so everyone feels welcome. At Fogo, we’ll provide you with a fulfilling career with professional and personal growth opportunities at every level. Our values of teamwork, integrity, excellence, humility and Deixa Comigo (we’ve got you!) are more than just words, it’s how we do things every day.

Now Hiring / Immediately Hiring: General Manager

Essential Duties and Responsibilities include the following. Other duties may be assigned.

1. Advise and oversee Restaurant Leaders (Front of House and Heart of House Managers) and restaurant Office Assistant.
2. Attract, develop, and retain restaurant leadership.
3. Ensure appropriate staffing levels throughout the restaurant.
4. Develop Next Level Restaurant Leaders.
5. Partner with Sales Manager in growing group dining sales revenues, event execution, and monitoring the appropriate staff and yield for the space on each date and time.
6. Execute the Manager in Development Program for new managers in training.
7. Partner with Talent Acquisition to communicate promotion opportunities and offer letters.
8. Ensure guest satisfaction and brand consistency in quality of service and product.
9. Review Guest Sentiment, determine trends, identify gaps, and create improvement plans.
10. Master and ensure execution of Guest Ready Routines by shift, day, week, month, and quarter.
11. Achieve revenue targets and monitor key plan drivers by forecasting and filling revenue gaps.
12. Recognize local and industry dining trends.
13. Responsible for full restaurant operational and financial success.
14. Participate in Facilities Maintenance program by evaluating and submitting repair and maintenance requests in a timely manner.
15. Achieve annual EBITDA targets.
16. Ensure Guest and employee safety.

Education, Experience & Travel Required

1. 5 years restaurant operations, and 3 years churrasco and churrascaria cuisine knowledge preferred.
2. High School Diploma or equivalent is required. Bachelor’s degree in hotel/restaurant management is desirable. Combination of experience and education will be considered.
3. Proficient in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
4. Occasional travel required.

Physical Demands

The employee must frequently lift and/or move up to 25 pounds. Must have a high level of endurance and mental acuity and toughness to manage conflict and deal successfully with high stress situations.

Medical, Dental, and Vision insurance are available for full-time Team Members on the first of the month following their start date. Additionally, company-paid Life Insurance and Short-Term Disability are provided where allowed. We offer a comprehensive voluntary benefits package including Critical Illness, Hospital Indemnity, Accident Coverage, Permanent Life, and Pet Insurance.

Fogo de Chão is an Equal Opportunity & E Verify Employer.