General Manager – Nashville

Stone Mountain Access Systems; Nashville (TN); On-site; USD 70,000 - 120,000; Full time

Job summary

Stone Mountain Access Systems is seeking a General Manager for its Nashville branch. This role ensures high customer and employee satisfaction while overseeing operations, managing branch finances, and fostering a culture of safety. The ideal candidate will have at least 5 years of management experience and strong leadership skills.

Benefits

Responsive fast-paced work environment

Opportunities for growth, training, and development

Qualifications

• Minimum of 5 years of management experience required.
• Ability to speak, read and write English required; Spanish preferred.
• Driver’s license required.

Responsibilities

• Ensure customer and employee satisfaction while improving operational efficiency.
• Manage branch performance and serve as a liaison to corporate management.
• Partner with teams to manage operational policies and compliance.

Skills

Strong communication skills

Attention to detail

Problem resolution

Job description

Stone Mountain Access Systems, Inc. (SMA) is looking for a general manager with a minimum of 5 years of management experience for its Nashville, Tennessee branch location. The position ensures increasing levels of customer and employee satisfaction while improving the efficiency of manpower, materials, and equipment. The General Manager at a SMA branch is the driver of oversight and branch performance while being the liaison to the corporate level management and regional teams.

Stone Mountain Access Systems, Inc. is a privately owned company that can provide:

• Responsive fast paced work environment
• Opportunity to work with experienced industry professionals.
• Creative and innovative problem-solving focused operations
• Opportunities for growth, training, and development.
• This position is integral in developing and maintaining a culture of safety, respect, and good work practices while directing operations through a team of functional managers and supervisors.

Our General Managers are given the opportunity to manage independently while receiving support from corporate processes and individuals who are invested in the branch’s success..

• Partners with Operations and Construction Manager to manage policy deployment in the areas of quality, cost reduction, complete and on-time delivery, safety, customer satisfaction, employee relations, and performance measures.
• Work closely with Sales team to ensure targeting correct market, product, and price to achieve set goals.
• Provides leadership for employee relations through effective communications, coaching, training and development.
• Partners with Safety Manager to support employee training, compliance, and OSHA standards are met.
• Provides leadership for problem resolution both internal with employees and external with escalated client service concerns to facilitate fast improvements and improved working relationships.
• Manages material requirements to increase inventory turns and reduce levels on hand; order materials as needed.
• Oversee operations finances including accounts payable, reviewing and approving client invoices, assisting with collections, and managing employee payroll.
• Ensure effective onboarding of new employees including all required new hire forms.
• Manages compliance with state and federal regulations.
• Ability to speak, read and write English required.
• Ability to speak, read or write Spanish preferred.

Certifications, Licenses, and Registrations

• Driver’s license required.
• Scaffold Certification preferred.

Additional Eligibility Qualifications

• Strong communication skills; thorough and attentive to details; able to prioritize and multitask.
• Proactive and deadline-oriented
• Ability to read and understand work orders, safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to read and understand a balance sheet and income statement.
• • Ability to interact effectively with customers, vendors and employees at all levels of the organization.