General Manager, MultiPro Property Solutions

MultiPro Property Solutions; Atlanta (GA); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Health Benefits

401k with company match

Flexible time off

Tuition reimbursement

Job summary

MultiPro Property Solutions seeks a hands-on General Manager to oversee sales and operations for a high-performing branch, delivering make-ready, repair, and renovation services to multi-family clients. You will lead a growth-minded team, manage branch P&L, and drive safety, quality, and client satisfaction across our footprint.

As a senior leader, you will strengthen relationships with property managers, expand services, and optimize processes while guiding satellite locations to consistent

Qualifications

• 10+ years of branch operations leadership with branches over $10M in annual revenue.
• 7+ years in construction/renovation/restoration or similar high-transaction service business.
• Strong experience managing P&L, budgets, and financial reporting.
• Proven ability to oversee large projects and teams with attention to timelines and quality control.
• Excellent communication, with client-facing relationship building.
• Sales-focused with ability to develop proposals and growth strategies.
• Experience managing Project Managers and Superintendents.
• Proficient with Microsoft Office; adaptable to new platforms.
• English/Spanish bilingual preferred.
• Bachelor’s degree required; Master’s degree preferred.
• Driver’s license and willingness to travel in-market.

Responsibilities

• Lead branch strategy, operations, financial performance, and staff development.
• Monitor branch P&L, revenue, gross profit, and EBITDA targets.
• Oversee make-ready, renovation, and quality control across jobs.
• Recruit, train, and mentor staff and contractors.
• Maintain strong client relationships with property managers.
• Drive process improvements and technology initiatives.
• Identify new business opportunities and develop proposals.
• Support satellite locations within the territory and ensure consistency.

Skills

Leadership

Branch ops

P&L management

Financial acumen

Project management

Client relations

Sales strategy

Team development

Tech-savvy

Bilingual

Education

Bachelor's degree

Master's degree preferred

Tools

Microsoft Office

Job description

Lead Operations. Drive Growth. Shape the Future.

Are you a hands-on leader with a passion for operations, team development, and driving results? Do you thrive in a high-growth, fast-paced environment where sales, service, and client relationships intersect? If so, MultiPro Property Solutions wants you on our team!

As the General Manager , you’ll oversee all sales and operations functions for a high-performing branch office with annual revenue exceeding $10M. You’ll lead a team of operations and sales professionals delivering a full range of make-ready, repair and maintenance, renovation, and capital expenditure services to our multi-family clients.

In this role, you’ll be responsible for optimizing productivity, quality, and safety, while developing branch staff, engaging qualified independent contractors, and improving operational procedures. You’ll also play a pivotal role in maintaining strong client relationships, maximizing financial performance, and fostering a high-performance culture across the branch—and any satellite locations within your assigned geography.

The ideal candidate is a growth-minded, hands-on leader with a proven track record of successfully managing large, multi-department operations with full profit and loss (P&L) accountability.

Compensation & Work Environment Details:

Competitive starting salary from: $110,000+

Bonus: Target bonus is 17.5% of annual salary (paid quarterly)

Auto Allowance & Reimbursement: Bi-weekly fixed contribution + monthly variable mileage reimbursement

Work Schedule: Flexibility to work outside standard hours as needed

What You’ll Do:

• Lead and Grow the Branch: Drive all aspects of branch strategy, operations, financial performance, and team leadership to support continued revenue growth and client satisfaction.
• Financial Ownership: Monitor and manage branch P&L, ensuring achievement of revenue, gross profit, and EBITDA goals. Handle WIP backlog, billing processes, lien waivers, and subcontractor invoices.
• Deliver Exceptional Service: Oversee execution of make-ready and renovation, ensuring timeliness, quality, and safety across all jobs.
• Develop High-Performing Teams: Recruit, train, and mentor branch staff and contractors, setting clear expectations and fostering a culture of accountability and excellence.
• Strengthen Client Relationships: Act as a key point of contact for property managers and client teams, ensuring satisfaction, addressing concerns, and driving client retention.
• Implement Operational Improvements: Champion process optimization, technology initiatives, and operational excellence programs to enhance branch performance.
• Drive Business Development: Identify new business opportunities, develop proposals, and collaborate with the sales team to expand service offerings and market presence.
• Support Satellite Locations: Oversee operations for additional small branch offices or satellite locations within your territory, ensuring consistent standards and performance.

What We’re Looking For:

• Leadership Experience: 10+ years of branch operations leadership with experience managing branches exceeding $10M in annual revenue.
• Industry Knowledge: 7+ years in construction, renovation, painting, restoration, or other highly transactional Branch-based service business; multi-family experience strongly preferred.
• Financial Acumen: Strong experience managing P&L, budgets, and financial reporting.
• Project Management: Proven ability to oversee large projects and teams with attention to detail, timelines, and quality control.
• Client-Focused: Exceptional communication skills with the ability to build trust and resolve client issues quickly.
• Sales Orientation: Skilled in proposal development, sales strategy, and business growth.
• Team Builder: Experience managing Project Managers and Superintendents responsible for larger-scale projects.
• Tech-Savvy: Proficiency in Microsoft Office Suite and ability to adapt to new platforms and technologies.
• Bilingual: English/Spanish strongly preferred.
• Education: Bachelor’s degree required; Master’s degree preferred.
• Driver’s License: Required with frequent in-market travel.

Physical Requirements:

• Ability to lift 50 lbs., walk properties (including stairs), and work in varying weather conditions

Why You’ll Love Working with Us:

Work hard, grow fast. At MultiPro Property Solutions, we recognize talent, reward ambition, and promote from within. If you’re looking for a place where effort leads to opportunity, innovation is encouraged, and leadership is earned, you’ve found it.

Comprehensive Benefits:

• Health Benefits: Medical, dental, and vision coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts
• Financial Security: 401k with company match, life and disability insurance, AD&D, and business travel coverage
• Flexible Time Off: No preset accruals—manage your time and work-life balance your way, plus 10 company-paid holidays.
• Professional Development: Tuition reimbursement up to $5,250 per year and access to our online education center
• Additional Perks: Referral bonuses, pet insurance, associate assistance programs, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs

The final compensation offered will be determined based on various factors, including the candidate’s location, level of experience, and skill set. As such, it may fall outside the range listed above.

The application window is anticipated to close 60 days from the date the job is posted.

MultiPro Property Solutions is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.