General Manager: Lead Teams & Drive Guest Experience

04 Chipotle Services, LLC; Town of Oneonta (NY); On-site; USD 55,000 - 78,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k and retirement plan

Quarterly bonus program

Tuition assistance

Career growth

Paid time off

Holiday closures

Job summary

Chipotle Mexican Grill, Inc. is seeking a General Manager to lead restaurant operations and guest experience. You will hire, develop, and coach high-performing teams while driving speed, accuracy, and hospitality.

You will own scheduling, P&L management, and sales forecasting to achieve targets and maintain top guest satisfaction across all hours of operation. The role requires prior restaurant management experience, strong leadership, and a creative approach to marketing and community

Qualifications

• Restaurant management experience required, including scheduling, P&L management, food safety, sales forecasting, and recruiting.

Responsibilities

• Be guest obsessed – uphold top-notch standards of excellence and hospitality.
• Ensure speed of service, accuracy, and a positive guest-obsessed experience.
• Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management.
• Train and develop crew members, shift leaders, and Apprentices, utilizing Chipotle’s training tools and resources.
• Direct our team members to deliver accurate and on-time digital orders.
• Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing).
• Ensure the dining room remains clean and the restaurant is always guest-ready.
• Uphold food safety, operational, and compliance standards.
• Be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan.
• Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation.

Job description

Chipotle Mexican Grill, Inc. is seeking a General Manager to lead restaurant operations and guest experience. You will hire, develop, and coach high-performing teams while driving speed, accuracy, and hospitality.

You will own scheduling, P&L management, and sales forecasting to achieve targets and maintain top guest satisfaction across all hours of operation. The role requires prior restaurant management experience, strong leadership, and a creative approach to marketing and community