General Manager - Lead Teams, Delight Guests, $80k+

Choolaah Indian BBQ; Westlake (OH); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Total compensation over $80,000

Shorter hours: close at 9pm; holidays

401K

Medical, Vision, Dental Insurance

15 days PTO

Growth opportunities

Job summary

Choolaah in Westlake, OH seeks a General Manager to lead daily restaurant operations, inspire teams, and deliver delightful guest experiences. You will oversee financial controls, people development, and customer satisfaction across all shifts, upholding brand standards and driving performance.

Open availability including weekends, minimum 50 hours per week, and a culture of safety and social responsibility.

Responsibilities

• Maintain 100% Neat Clean Organized and Operational facility to company standards
• Mastery of ALL work & management processes (100% standard, 100% of the time, 100% volume)
• Hold Team accountable for delivering 100% of standard, 100% of the time, at 100% volume
• Teach and coach operational excellence daily
• Drive 4-wall sales growth by delivering key business drivers of Quality, Accuracy, Hospitality, Speed of Service, Cleanliness, People and Value
• Topgrade and develop a high performance team of up to 30–40 team members
• Be a servant leader, mentor and coach
• Inspire the team to uphold brand standards and exceed guest expectations
• Delight every guest every time creating raving fans
• Be an ambassador for Choolaah’s Vision, Mission and Values
• Interact with guests one-on-one to create joyful experiences
• Achieve financial and operational targets
• Drive additional sales growth
• Treat partners with respect and provide constructive feedback
• Provide leadership for safety and social responsibility initiatives
• Open availability required including weekends
• Minimum of 50 hours per week

Skills

Fanatical Work Ethic

Continuous Improvement mindset

Outstanding leadership skills

Visionary wisdom

Character above reproach

Unwavering Resolve

Resilience and Resourcefulness

Job description

Choolaah in Westlake, OH seeks a General Manager to lead daily restaurant operations, inspire teams, and deliver delightful guest experiences. You will oversee financial controls, people development, and customer satisfaction across all shifts, upholding brand standards and driving performance.

Open availability including weekends, minimum 50 hours per week, and a culture of safety and social responsibility.