General Manager - Lead Team, Elevate Service & Profit

Hwy 55; Lumberton (NC); On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

Benefits

Profit sharing 10% quarterly

Job summary

Hwy 55 in Lumberton, NC is seeking a motivated General Operator to oversee day-to-day restaurant operations, manage staff, and drive customer satisfaction.

You will lead scheduling, training, budgeting, and safety compliance while pursuing profitable growth and delivering an exceptional guest experience. This salaried position includes benefits and a quarterly 10% profit-sharing bonus.

Qualifications

• At least 3 years of experience in a similar role in the restaurant industry.
• Strong leadership skills and ability to motivate a team.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management skills.
• Understanding of financial statements and restaurant operations.
• Knowledge of food safety regulations and best practices.

Responsibilities

• Manage the restaurant operations, including scheduling, inventory management, and customer service.
• Train, supervise, and evaluate staff to ensure high-quality service and customer experience.
• Develop and implement strategies to increase profitability and maintain financial stability.
• Foster a positive work environment that encourages teamwork and open communication.
• Ensure compliance with health and safety regulations and company policies.
• Provide exceptional customer service and address customer complaints promptly and professionally.
• Monitor and analyze customer feedback to identify areas for improvement.

Skills

Leadership

Communication

Time management

Financial statements

Food safety

Customer service

Restaurant operations

Job description

Hwy 55 in Lumberton, NC is seeking a motivated General Operator to oversee day-to-day restaurant operations, manage staff, and drive customer satisfaction.

You will lead scheduling, training, budgeting, and safety compliance while pursuing profitable growth and delivering an exceptional guest experience. This salaried position includes benefits and a quarterly 10% profit-sharing bonus.