General Manager: Lead Team & Elevate Guest Experience

Baskin-Robbins; Altoona (PA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Growth opportunity

Weekly pay

2 weeks paid time off

Employee meals

Monthly bonus up to 10% of monthly pay

Medical and dental insurance

Short term disability & life insurance

Cell phone reimbursement

Job summary

Dunkin' Donuts in Altoona, PA is seeking a General Manager to lead daily store operations, ensuring guests receive exceptional service and a welcoming atmosphere. You will drive sales and maintain high standards across the shop.

You will develop and coach a strong team, manage costs, and uphold C.A.R.E. service principles while delivering consistent results and growth opportunities. This role offers weekly pay and robust benefits.

Qualifications

• Experience leading a retail or food-service team.
• Commitment to delivering exceptional guest experiences.
• Ability to manage store operations, costs, and staffing.

Responsibilities

• Lead daily store operations and ensure exceptional guest experiences.
• Develop and coach a high-performing team to achieve store goals.
• Uphold service standards and drive sales growth through effective leadership.

Skills

Leadership

Customer service

Team development

Operations oversight

Tools

POS system

Job description

Dunkin' Donuts in Altoona, PA is seeking a General Manager to lead daily store operations, ensuring guests receive exceptional service and a welcoming atmosphere. You will drive sales and maintain high standards across the shop.

You will develop and coach a strong team, manage costs, and uphold C.A.R.E. service principles while delivering consistent results and growth opportunities. This role offers weekly pay and robust benefits.